Live PetDesk status. See if PetDesk is down, view recent outages, and get real-time alerts when problems start.
PetDesk is operational
IsDown pulls data from PetDesk's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 60 incidents since started monitoring PetDesk status in January 2023. We collect data from 4200+ services, and normalize the data to give you a clear picture of the impact of the outage.
20 days ago · lasted 4 days
On May 15th, 5/15, Covetrus performed a release and applied sweeping updates across clinics, impacting numerous records. The rollout duration caused PetDesk to flag these syncs as potential issues due to large-scale data changes. The safeguard w...
about 2 months ago · lasted about 2 hours
Some, but not all, PetDesk Communications Dashboard users have reported being unable to load or log into the product.
6 months ago · lasted 1 day
We are currently experiencing system slowness, and our team is actively working to identify and resolve the issue as quickly as possible. Thank you for your patience and understanding.
We've tracked and collected 60 incidents since started monitoring PetDesk status
Diane
Booking appointments unavailable
Karen
No appointment available with any doc for the next 3 months? Doesn’t seem correct.
Rachelle
Long loading times to bring up the page, and on-and-off error messages and unable to use website
Michelle
Taking a long time to load the page
vca
will not completely load in, continuously times out, can't find a single client in database by name or phone number
Maria
Incredibly slow, crashing frequently. Inaccessible at times.
Nicole
503 error, would be nice to know when PD will be back up
Jake
Update - 503 Service Temporarily Unavailable when trying to log into dashboard, has been down for at least 6 hours
Mimy
Getting the "503 Service Temporarily Unavailable" when trying to log into the provider login since before 8am PST
Brandy
When we try to log in it is give us this error 503 Service Temporarily Unavailable. We use petdesk for our texting services.
Jasmine
Not able to log in all morning- now getting an error 503 message. Contacted support via email and calling to no avail. No notice about maintenance or any contact from PetDesk. Very frustrating when we are open and trying to convert clients to using it as a main form of contacting us and now we ...
Michelle
Cannot login to practice dashboard. Very inconvenient for business hours!
Shirley
Can not open pet desk on desk top entire system is down. Very inconvenient for a business!! App is also down and says there is scheduled maintenance
Elaine
Says it is down for maintenance
Tom
Unable to login or reset password
Lindsey
Cannot login to practice dashboard
Sarah
Logging in- East Hampton veterinary group
Kristi
cannot log in to practice dashboard
Jake
Cannot log into practice dashboard
Brianna
pet desk is not working. we cannot log in.
Terry
I went to open Pet Desk and got an error message that my password (or session) had expired and that I needed to log in again. I tried and was told my password didn't meet the password criteria. So, I tried changing my password by going through the Forgot your password? process. When I entered my ...
PetDesk isn't down. You can check PetDesk status and incident details on the top of the page. IsDown continuously monitors PetDesk official status page every few minutes. In the last 24 hours, there were 0 outages reported.
PetDesk is currently operational. You can check PetDesk status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of PetDesk being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the PetDesk official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
PetDesk last outage was on May 18, 2025 with the title "Delayed data sync for multiple providers syncing through Covetrus"
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
