Outage in PetDesk
Missed overnight syncs for some practices - Covetrus Connect experienced loader job failures
Resolved MinorIncident Report
Covetrus Connect identified an issue related to the API loader jobs that affected almost all of their syncs last night (8/1/25). At this time, new data from 7/31 may not be available from this integration partner, impacting our customers who sync PIMS data through Covetrus Connect . Covetrus Connect is working through this issue quickly to reach a resolution.
Components affected
PetDesk All PIMSLatest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 08/01/2025 11:31PM
Covetrus Connect loader jobs are now caught up and we expect syncs should resume normally tonight without issues.
IDENTIFIED
3 months ago - at 08/01/2025 02:52PM
Covetrus Connect identified an issue related to the API loader jobs that affected almost all of their syncs last night (8/1/25). At this time, new data from 7/31 may not be available from this integration partner, impacting our customers who sync PIMS data through Covetrus Connect . Covetrus Connect is working through this issue quickly to reach a resolution.
Latest PetDesk outages
SMS Delivery Delay - 7 days ago
PetDesk Communications Dashboard load issues - about 1 month ago
PetDesk Communications Dashboard load issues - 6 months ago
Slowed System Performance - 11 months ago
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