Outage in PetDesk
PetDesk Pay Service Degradation
Resolved MinorIncident Report
Summary AI Generated
PetDesk Pay experienced service degradation for 5 hours due to issues with their upstream payments provider that prevented payment processing. The payments provider stabilized their system and normal payment processing was restored. The incident was resolved with no further payment processing issues reported.
Our upstream payments provider is experiencing an issue processing payments. We are monitoring the situation and will post updates here as they become available.
Components affected
PetDesk PayLatest Updates ( sorted recent to last )
RESOLVED
11 days ago - at 04/16/2026 10:04PM
We've received no further reports of incidence and our upstream provider indicates that services are stable. If you are still having issues processing payments, please reach out to support.
MONITORING
11 days ago - at 04/16/2026 06:00PM
Per our provider the system has been stabilized. We'll continue to monitor.
MONITORING
11 days ago - at 04/16/2026 05:05PM
Our upstream payments provider is experiencing an issue processing payments. We are monitoring the situation and will post updates here as they become available.
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