What is PetDesk current status?

PetDesk is currently operational. You can check PetDesk status and current incidents and outages on the top of the page. The status is updated in almost real-time, and you can see the issues affecting customers.

How to monitor or check PetDesk status?

You can use IsDown service or go to PetDesk official status page. Some accounts also use Twitter to communicate the status.

How can I be notified when PetDesk is having issues or undergoing maintenance?

You can create an account in IsDown and monitor multiple services or subscribe for updates on the official status page. IsDown will send you a notification in real-time when PetDesk has issues. PetDesk official status page might also offer notification options such as email, SMS, or Slack.

Pricing Log In

Install Chrome Extension

Is PetDesk Down? Check current status

Q: Is PetDesk down today?

PetDesk was not down today according to the official status page. In the last 24 hours, there were 0 outages reported. IsDown continuously monitors the PetDesk status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest PetDesk outages, issues and problems' at the top of the page.

Check if PetDesk is down, official outages, user-reported issues, and outages map.

Current PetDesk status

PetDesk is working normally

Updated from PetDesk official status page a few minutes ago

PetDesk service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally

Possible Incident

Confirmed Outage

View PetDesk Reports Map

PetDesk recent outages and downtime history

IsDown has tracked 63 incidents since started monitoring PetDesk status in January 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official PetDesk outages and also issues that we're started by a spike in crowdsource reports.

Date	Incident	Duration
Oct 20, 2025 09:15 PM CEST	Minor SMS Delivery Delay We are currently experiencing intermittent 10DLC SMS delivery issues through our provider, Twilio...	about 6 hours
Sep 19, 2025 05:57 PM CEST	Major PetDesk Communications Dashboard load issues We have been notified of a problem that has hindered certain users from accessing the PetDesk Com...	about 2 hours
Aug 01, 2025 04:52 PM CEST	Minor Missed overnight syncs for some practices - Covetrus Connect experienced loader job failures Covetrus Connect identified an issue related to the API loader jobs that affected almost all of t...	about 9 hours
May 18, 2025 07:00 PM CEST	Minor Delayed data sync for multiple providers syncing through Covetrus On May 15th, 5/15, Covetrus performed a release and applied sweeping updates across clinics, impa...	4 days
Apr 22, 2025 04:59 PM CEST	Major PetDesk Communications Dashboard load issues Some, but not all, PetDesk Communications Dashboard users have reported being unable to load or l...	about 2 hours
Dec 02, 2024 04:04 PM CET	Minor Slowed System Performance We are currently experiencing system slowness, and our team is actively working to identify and r...	1 day
May 16, 2024 06:17 PM CEST	Minor Sync Delays We are experiencing delays in nightly sync operations for some locations.	3 days
Mar 21, 2024 04:55 PM CET	Major Delayed Syncs We have identified an issue that impacted overnight syncs of PIMS data. A number of locations' s...	about 8 hours
Dec 04, 2023 06:20 PM CET	Major Failed Syncs We had an issue overnight that prevented syncs for many locations. We are implementing a fix to ...	about 3 hours
Oct 05, 2023 07:36 PM CEST	Minor Dashboard slow load times We are monitoring reports of dashboard slowness and intermittent errors.	about 5 hours

User comments about PetDesk status

See what users are saying about PetDesk issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

about 2 months ago

Karen - Retriever console has been down since Thursday - company says it’s a ‘glitch’ affecting all users. .
2 months ago

Joe - Trying to make appointment and server taking too long to respond, that is the message I keep getting.
3 months ago

Samantha - Unable to login on provider side web browser.
6 months ago

Diane - Booking appointments unavailable .
7 months ago

Karen - No appointment available with any doc for the next 3 months? Doesn’t seem correct..
7 months ago

Rachelle - Long loading times to bring up the page, and on-and-off error messages and unable to use website.
7 months ago

Michelle - Taking a long time to load the page.
10 months ago

vca - will not completely load in, continuously times out, can't find a single client in database by name or phone number.
about 1 year ago

Maria - Incredibly slow, crashing frequently. Inaccessible at times. .
over 1 year ago

Nicole - 503 error, would be nice to know when PD will be back up.
over 1 year ago

Jake - Update - 503 Service Temporarily Unavailable when trying to log into dashboard, has been down for at least 6 hours .
over 1 year ago

Mimy - Getting the "503 Service Temporarily Unavailable" when trying to log into the provider login since before 8am PST.
over 1 year ago

Brandy - When we try to log in it is give us this error 503 Service Temporarily Unavailable. We use petdesk for our texting services..
over 1 year ago

Jasmine - Not able to log in all morning- now getting an error 503 message. Contacted support via email and calling to no avail. No notice about maintenance or any contact from PetDesk. Very frustrating when we are open and trying to convert clients to using it as a main form of contacting us and now we ....
over 1 year ago

Michelle - Cannot login to practice dashboard. Very inconvenient for business hours!.
over 1 year ago

Shirley - Can not open pet desk on desk top entire system is down. Very inconvenient for a business!! App is also down and says there is scheduled maintenance .
over 1 year ago

Elaine - Says it is down for maintenance .
over 1 year ago

Tom - Unable to login or reset password.
over 1 year ago

Lindsey - Cannot login to practice dashboard.
over 1 year ago

Sarah - Logging in- East Hampton veterinary group.
over 1 year ago

Kristi - cannot log in to practice dashboard.
over 1 year ago

Jake - Cannot log into practice dashboard.
over 1 year ago

Brianna - pet desk is not working. we cannot log in. .
over 1 year ago

Terry - I went to open Pet Desk and got an error message that my password (or session) had expired and that I needed to log in again. I tried and was told my password didn't meet the password criteria. So, I tried changing my password by going through the Forgot your password? process. When I entered my ....

PetDesk components or services current status

Component	Status
Corporate Reporting	OK
Data Syncs	OK
Login / Authentication	OK
Notifications	OK
PetDesk Pay	OK
Provider Dashboard web application	OK
Two-Way Messaging	OK
Virtual Care	OK
Web-Based Client Request Page	OK

PetDesk is a veterinary communication platform that offers mobile and dashboard access, supporting various practice management systems and enabling notifications via email, SMS, and in-app alerts.

Monitoring PetDesk since January 2023

Tracking 16 PetDesk services and regions

Need help? Try here:
Reach out in social media at X account.
Support at website.
Check their status page.

5 incidents in 2025

Frequently Asked Questions

Is PetDesk down today?

PetDesk isn't down. You can check PetDesk status and incident details on the top of the page. IsDown continuously monitors PetDesk official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current PetDesk status?

PetDesk is currently operational. You can check PetDesk status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a PetDesk outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is PetDesk down today or just slow?

Currently there's no report of PetDesk being slow. Check on the top of the page if there are any reported problems by other users.

How are PetDesk outages detected?

IsDown monitors the PetDesk official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is PetDesk having an outage right now?

PetDesk last outage was on October 20, 2025 with the title "SMS Delivery Delay"

How IsDown compares to DownDetector when monitoring PetDesk?

IsDown and DownDetector help users determine if PetDesk is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about PetDesk's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.