What is PetDesk current status?

PetDesk is currently operational. You can check PetDesk status and current incidents and outages on the top of the page. The status is updated in almost real-time, and you can see the issues affecting customers.

How to monitor or check PetDesk status?

You can use IsDown service or go to PetDesk official status page. Some accounts also use Twitter to communicate the status.

How can I be notified when PetDesk is having issues or undergoing maintenance?

You can create an account in IsDown and monitor multiple services or subscribe for updates on the official status page. IsDown will send you a notification in real-time when PetDesk has issues. PetDesk official status page might also offer notification options such as email, SMS, or Slack.

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PetDesk status. Is PetDesk down right now?

Q: Is PetDesk down today?

PetDesk was not down today according to the official status page. In the last 24 hours, there were 0 outages reported. IsDown continuously monitors the PetDesk status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest PetDesk outages, issues and problems' at the top of the page.

PetDesk status updated a few minutes ago

Is PetDesk down?

PetDesk is working normally

IsDown last checked PetDesk status on January 20, 2026 at 01:23 AM UTC. We've received 0 user reports in the past 24 hours.

Monitoring since Jan 2023 · 64 incidents caught · 16 components tracked in real-time

PetDesk service health over the last 24 hours

This chart shows the number of user-reported issues for PetDesk service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.

PetDesk Outage Map

See where PetDesk users are reporting performance issues or downtime. The map shows recent outages from around the world.

PetDesk Outage Map

Recent PetDesk outage reports

See what users are saying about PetDesk issues that impacted them and how they are affected by the outage.

Dec 02, 2025 (about 2 months ago)

Derrek - Brighton Animal Clinic - Petdesk suddenly unresponsive at about 4:45pm today. Unable to login or access any messages. Will not load page at all..
Aug 31, 2025 (5 months ago)

Karen - Retriever console has been down since Thursday - company says it’s a ‘glitch’ affecting all users. .
Aug 25, 2025 (5 months ago)

Joe - Trying to make appointment and server taking too long to respond, that is the message I keep getting.
Jul 30, 2025 (6 months ago)

Samantha - Unable to login on provider side web browser.
May 08, 2025 (9 months ago)

Diane - Booking appointments unavailable .
Mar 26, 2025 (10 months ago)

Karen - No appointment available with any doc for the next 3 months? Doesn’t seem correct..
Mar 23, 2025 (10 months ago)

Rachelle - Long loading times to bring up the page, and on-and-off error messages and unable to use website.
Mar 18, 2025 (10 months ago)

Michelle - Taking a long time to load the page.
Jan 02, 2025 (about 1 year ago)

vca - will not completely load in, continuously times out, can't find a single client in database by name or phone number.
Sep 30, 2024 (over 1 year ago)

Maria - Incredibly slow, crashing frequently. Inaccessible at times. .

Downtime health for the last 90 days

In the last 90 days, PetDesk had 1 incident with a median duration of 5 hours 16 minutes.

Total

Incidents

Critical

Major Outages

Warning

Minor Incidents

Duration

5 hour

Median Resolution

Latest PetDesk outages detected by IsDown

Check out the latest outages detected by IsDown for PetDesk. It will show official outages and also issues that we're started by a spike in crowdsource reports.

about 5 hours

Cloudflare Related Service Incident

Nov 18, 2025 at 01:30 PM

about 6 hours

SMS Delivery Delay

Oct 20, 2025 at 07:15 PM

about 2 hours

PetDesk Communications Dashboard load issues

Sep 19, 2025 at 03:57 PM

about 9 hours

Missed overnight syncs for some practices - Covetrus Connect experienced load...

Aug 01, 2025 at 02:52 PM

4 days

Delayed data sync for multiple providers syncing through Covetrus

May 18, 2025 at 05:00 PM

about 2 hours

PetDesk Communications Dashboard load issues

Apr 22, 2025 at 02:59 PM

1 day

Slowed System Performance

Dec 02, 2024 at 03:04 PM

3 days

Sync Delays

May 16, 2024 at 04:17 PM

about 8 hours

Delayed Syncs

Mar 21, 2024 at 03:55 PM

about 3 hours

Failed Syncs

Dec 04, 2023 at 05:20 PM

Title	Started At	Duration
Cloudflare Related Service Incident Cloudflare, an upstream provider, is currently experiencing an incident with their global network...	Nov 18, 2025 at 01:30 PM UTC	about 5 hours
SMS Delivery Delay We are currently experiencing intermittent 10DLC SMS delivery issues through our provider, Twilio...	Oct 20, 2025 at 07:15 PM UTC	about 6 hours
PetDesk Communications Dashboard load issues We have been notified of a problem that has hindered certain users from accessing the PetDesk Com...	Sep 19, 2025 at 03:57 PM UTC	about 2 hours
Missed overnight syncs for some practices - Covetrus Connect experienced loader job failures Covetrus Connect identified an issue related to the API loader jobs that affected almost all of t...	Aug 01, 2025 at 02:52 PM UTC	about 9 hours
Delayed data sync for multiple providers syncing through Covetrus On May 15th, 5/15, Covetrus performed a release and applied sweeping updates across clinics, impa...	May 18, 2025 at 05:00 PM UTC	4 days
PetDesk Communications Dashboard load issues Some, but not all, PetDesk Communications Dashboard users have reported being unable to load or l...	Apr 22, 2025 at 02:59 PM UTC	about 2 hours
Slowed System Performance We are currently experiencing system slowness, and our team is actively working to identify and r...	Dec 02, 2024 at 03:04 PM UTC	1 day
Sync Delays We are experiencing delays in nightly sync operations for some locations.	May 16, 2024 at 04:17 PM UTC	3 days
Delayed Syncs We have identified an issue that impacted overnight syncs of PIMS data. A number of locations' s...	Mar 21, 2024 at 03:55 PM UTC	about 8 hours
Failed Syncs We had an issue overnight that prevented syncs for many locations. We are implementing a fix to ...	Dec 04, 2023 at 05:20 PM UTC	about 3 hours

Components / Services / Regions current status

Check the current status of the 9 components, services, or regions being monitored for PetDesk.

Component	Status
Corporate Reporting	OK
Data Syncs	OK
Login / Authentication	OK
Notifications	OK
PetDesk Pay	OK
Provider Dashboard web application	OK
Two-Way Messaging	OK
Virtual Care	OK
Web-Based Client Request Page	OK

Frequently Asked Questions

Is PetDesk down today?

PetDesk isn't down. You can check PetDesk status and incident details on the top of the page. IsDown continuously monitors PetDesk official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current PetDesk status?

PetDesk is currently operational. You can check PetDesk status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a PetDesk outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is PetDesk down today or just slow?

Currently there's no report of PetDesk being slow. Check on the top of the page if there are any reported problems by other users.

How are PetDesk outages detected?

IsDown monitors the PetDesk official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is PetDesk having an outage right now?

PetDesk last outage was on November 18, 2025 with the title "Cloudflare Related Service Incident"

How IsDown compares to DownDetector when monitoring PetDesk?

IsDown and DownDetector help users determine if PetDesk is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about PetDesk's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.