Outage in Podium
Calls intermittently going straight to Voicemail and disconnecting
Resolved Minor
March 25, 2026 - Started about 1 month ago
- Lasted about 1 month
Incident Report
We have identified an issue causing calls going straight to voicemail intermittently and disconnecting and we are working on getting the issue fixed.
Components affected
Podium Mobile Podium Voice Podium Webchat Podium Messaging Podium Reviews Podium Campaigns Podium Payments Podium Web Application Podium Automations Podium Public APITrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
IDENTIFIED
about 1 month ago - at 03/25/2026 04:18PM
We have identified an issue causing calls going straight to voicemail intermittently and disconnecting and we are working on getting the issue fixed.
MONITORING
about 1 month ago - at 03/26/2026 11:53PM
We’ve implemented a series of fixes that address most scenarios where phone calls were going straight to voicemail. Phones should now be operating normally, and we’re continuing to investigate and resolve the remaining edge cases.
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