Outage in Podium
LiveChat Switch to text messages not sending
Resolved Minor
October 29, 2025 - Started 6 months ago
- Lasted about 20 hours
Incident Report
We're seeing some intermittent issues with LiveChat's Switch to text feature, causing some inbound messages to not send.
Components affected
Podium WebchatTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
INVESTIGATING
6 months ago - at 10/29/2025 10:57PM
We're seeing some intermittent issues with LiveChat's Switch to text feature, causing some inbound messages to not send.
IDENTIFIED
6 months ago - at 10/29/2025 11:08PM
We've identified the issue, and found it is only affecting widgets that also have reCaptcha enabled. We're working on a fix for it.
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