Glassix status updated a few minutes ago
Glassix is working normally
This chart shows the number of user-reported issues for Glassix service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report Glassix is down. The map shows recent Glassix outages from around the world.
Glassix Outage MapCheck Glassix status history below. IsDown detects when Glassix is down, tracking both official outages and user-reported issues.
| Title | Started At | Duration |
|---|---|---|
|
We are monitoring an issue with our web chat widget caused by a widespread service outage for Mic...
|
Oct 29, 2025 at 06:23 PM UTC
|
about 12 hours |
|
We have identified an intermittent connection issue which is affecting certain customers. We curr...
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Oct 29, 2025 at 04:00 PM UTC
|
about 1 hour |
|
We have identified an intermittent connection issue which is affecting certain customers, dependi...
|
Oct 09, 2025 at 08:12 AM UTC
|
about 7 hours |
|
Our team was notified about what appears to be a global partial outage in WhatsApp outbound messa...
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Sep 29, 2025 at 12:09 PM UTC
|
about 1 hour |
|
We have received automated alerts of slow system performance and we are currently investigating t...
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Aug 17, 2025 at 07:21 AM UTC
|
about 1 hour |
|
We have received an automated alert of system delays and are currently investigating the issue.
...
|
Aug 11, 2025 at 07:32 AM UTC
|
about 1 hour |
|
We are aware of delays in updating delivery statuses (2 checkmarks) for messages in all channels....
|
Aug 04, 2025 at 06:46 AM UTC
|
about 4 hours |
|
We have identified an issue which is causing intermittently degraded performance across search ba...
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Jul 08, 2025 at 01:57 PM UTC
|
about 17 hours |
|
We are currently investigating degraded performance in the Glassix Web Application, causing sites...
|
Jun 29, 2025 at 07:24 AM UTC
|
about 8 hours |
|
We have identified an issue causing degraded performance in the Glassix web application and we ar...
|
Jun 25, 2025 at 08:47 AM UTC
|
about 5 hours |
Check if any Glassix component is down. View the current status of 4 services and regions.
| Component | Status |
|---|---|
| Channels | OK |
| Glassix APIs | OK |
| Glassix Web Application | OK |
| Glassix Webhooks | OK |
IsDown has monitored Glassix continuously since October 2022, tracking this Customer Support & Success for 3 years. Over that time, we've documented 11 outages and incidents, averaging 0.3 per month.
We monitor Glassix's official status page across 13 components organized into 4 groups. IsDown interprets Glassix statuses (operational, degraded performance, partial outage, and major outage) to deliver precise health metrics and filter alerts by the components you actually use.
To check if Glassix is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.
Engineering and operations teams rely on IsDown to track Glassix status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.
IsDown checks Glassix's status page every few minutes, across all 13 components. We combine official status data with user reports to detect when Glassix is down, often before the vendor announces it.
When Glassix status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.
IsDown checks Glassix official status page for major/minor outages or downtimes. A major outage is when Glassix experiences a critical issue that severely affects one or more services/regions. A minor incident is when Glassix experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Glassix outage, we send you an alert and update your dashboard and status page.
Glassix and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Glassix status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Glassix publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Glassix and all their 13 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
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IsDown checks the status of over 5,850+ services every few minutes. We aggregate official status information and normalize it, plus collect crowdsourced reports for early outage detection.
When we detect an incident or status change, you receive an alert immediately. Customize notifications by service, component, or severity to avoid alert fatigue.
View all your services in a unified dashboard or public or private status page. Send alerts to Slack, Teams, PagerDuty, Datadog, and 20+ other tools your team already uses.
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Looking for Glassix outage alerts like Downdetector? IsDown monitors Glassix's official status page for verified incident data, not just user reports. Know exactly when Glassix is down, which components are affected, and when service health is restored. Here's why official Glassix status monitoring beats crowdsourced detection:
| Features | IsDown | Downdetector |
|---|---|---|
| Official Glassix status page monitoring. Know when Glassix is down with real time incident details. | ||
| Monitor 5,850+ services including Glassix in a single dashboard. | ||
| Instant Glassix outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring: Glassix official status plus user reports for early outage detection. | ||
| Maintenance feed for Glassix | ||
| Granular alerts filtering by Glassix components and regions. |
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Glassix isn't down. You can check Glassix status and incident details on the top of the page. IsDown continuously monitors Glassix official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Glassix is currently operational. You can check Glassix status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Glassix being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Glassix official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Glassix last outage was on October 29, 2025 with the title "Issue with Web Chat Widget"
IsDown has tracked 11 Glassix incidents since October 2022.
Check the Glassix status at the top of this page. IsDown combines official status page data with user reports to show whether Glassix is down for everyone or if the issue is on your end.
IsDown monitors 13 Glassix components in real-time, tracking the official status page for outages, degraded performance, and scheduled maintenance.
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Glassix and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Glassix is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Glassix's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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