Outage in Glassix
WhatsApp Delivery Outage
Resolved Minor
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Outage Details
Our team was notified about what appears to be a global partial outage in WhatsApp outbound message delivery. We have received numerous reports regarding the issue, and we are currently monitoring the situation.
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It does not appear that all numbers are affected, or that affected numbers are fully unable to send WhatsApp messages, but clients should expect disruption in delivering WhatsApp messages until the issue is resolved.
Affected numbers will display a red "X" when attempting to deliver WhatsApp messages. Clicking this "X" and hovering over the recipient's number will display Error 1030: Internal Error.
Please follow along with this page for future updates.
Components affected
Glassix WhatsAppLatest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 09/29/2025 01:02PM
This issue appears to be resolved. Outbound WhatsApp messages are now sending successfully from all previously affected numbers.
We will update this page with any further information if issues continue.
MONITORING
3 days ago - at 09/29/2025 12:09PM
Our team was notified about what appears to be a global partial outage in WhatsApp outbound message delivery. We have received numerous reports regarding the issue, and we are currently monitoring the situation.
---
It does not appear that all numbers are affected, or that affected numbers are fully unable to send WhatsApp messages, but clients should expect disruption in delivering WhatsApp messages until the issue is resolved.
Affected numbers will display a red "X" when attempting to deliver WhatsApp messages. Clicking this "X" and hovering over the recipient's number will display Error 1030: Internal Error.
Please follow along with this page for future updates.
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