Is Kayako Down?
Kayako status updated a few minutes ago
What is Kayako status right now?
Kayako is working normally
IsDown last checked Kayako status on at . We've received 0 user reports in the past 24 hours.
Monitoring since Jan 2025
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3 incidents caught
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4 components tracked in real-time
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Kayako service health over the last 24 hours
This chart shows the number of user-reported issues for Kayako service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
Kayako Outage Map
See where users report Kayako is down. The map shows recent Kayako outages from around the world.
Kayako Outage Map
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Monitor Kayako status and outages
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest Kayako outages detected by IsDown
Check Kayako status history below. IsDown detects when Kayako is down, tracking both official outages and user-reported issues.
| Title | Started At | Duration |
|---|---|---|
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AWS has confirmed “increased error rates and latencies for multiple AWS Services in the US-EAST-1...
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Oct 20, 2025 at 08:08 AM UTC
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about 15 hours |
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We have been made aware of an issue related to Slow performance on some specific Kayako Instances...
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Jan 22, 2025 at 07:05 PM UTC
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about 6 hours |
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We have been made aware of an issue where the Triggers page is not loading as expected. We are pr...
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Nov 15, 2024 at 10:36 AM UTC
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Ongoing |
Get alerts when Kayako is down
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Kayako Components Status
Check if any Kayako component is down. View the current status of 4 services and regions.
| Component | Status |
|---|---|
| Agent portal | OK |
| EU Pod | OK |
| Help Center | OK |
| US Pod | OK |
About Kayako Status and Outage Monitoring
IsDown has monitored Kayako continuously since January 2025, tracking this Customer Support & Success for 1 year. Over that time, we've documented 3 outages and incidents, averaging 0.2 per month.
We monitor Kayako's official status page across 4 components. IsDown interprets Kayako statuses (operational, degraded performance, partial outage, and major outage) to deliver precise health metrics and filter alerts by the components you actually use.
To check if Kayako is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.
Engineering and operations teams rely on IsDown to track Kayako status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.
How IsDown Monitors Kayako
IsDown checks Kayako's status page every few minutes, across all 4 components. We combine official status data with user reports to detect when Kayako is down, often before the vendor announces it.
When Kayako status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.
What you get when monitoring Kayako with IsDown
Track Kayako incidents and downtimes by severity
IsDown checks Kayako official status page for major/minor outages or downtimes. A major outage is when Kayako experiences a critical issue that severely affects one or more services/regions. A minor incident is when Kayako experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Kayako outage, we send you an alert and update your dashboard and status page.
Get alerted as soon as users report problems with Kayako
Kayako and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
All the details of Kayako outages and downtimes
IsDown collects all information from the outages published in Kayako status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Prepare for upcoming Kayako maintenance events
Kayako publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
Only get alerted on the Kayako outages that impact your business
IsDown monitors Kayako and all their 4 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Simple & Powerful
How IsDown Works
Get started in minutes. Monitor all your critical services from one place.
Step 01
We monitor official status pages
IsDown checks the status of over 5,850+ services every few minutes. We aggregate official status information and normalize it, plus collect crowdsourced reports for early outage detection.
Step 02
You get notified instantly
When we detect an incident or status change, you receive an alert immediately. Customize notifications by service, component, or severity to avoid alert fatigue.
Step 03
Everything in one dashboard
View all your services in a unified dashboard or public or private status page. Send alerts to Slack, Teams, PagerDuty, Datadog, and 20+ other tools your team already uses.
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Kayako Downdetector vs IsDown
Looking for Kayako outage alerts like Downdetector? IsDown monitors Kayako's official status page for verified incident data, not just user reports. Know exactly when Kayako is down, which components are affected, and when service health is restored. Here's why official Kayako status monitoring beats crowdsourced detection:
| Features | IsDown | Downdetector |
|---|---|---|
| Official Kayako status page monitoring. Know when Kayako is down with real time incident details. | ||
| Monitor 5,850+ services including Kayako in a single dashboard. | ||
| Instant Kayako outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring: Kayako official status plus user reports for early outage detection. | ||
| Maintenance feed for Kayako | ||
| Granular alerts filtering by Kayako components and regions. |
Monitor Kayako Status with IsDown
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Frequently Asked Questions
Is Kayako down today?
Kayako isn't down. You can check Kayako status and incident details on the top of the page. IsDown continuously monitors Kayako official status page every few minutes. In the last 24 hours, there were 0 outages reported.
What is the current Kayako status?
Kayako is currently operational. You can check Kayako status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Is there a Kayako outage now?
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Is Kayako down today or just slow?
Currently there's no report of Kayako being slow. Check on the top of the page if there are any reported problems by other users.
How are Kayako outages detected?
IsDown monitors the Kayako official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Is Kayako having an outage right now?
Kayako last outage was on October 20, 2025 with the title "AWS Degraded – Multiple Services in US-East-1 Region"
How often does Kayako go down?
IsDown has tracked 3 Kayako incidents since January 2025.
Is Kayako down for everyone or just me?
Check the Kayako status at the top of this page. IsDown combines official status page data with user reports to show whether Kayako is down for everyone or if the issue is on your end.
What Kayako components does IsDown monitor?
IsDown monitors 4 Kayako components in real-time, tracking the official status page for outages, degraded performance, and scheduled maintenance.
How to check if Kayako is down?
- Subscribe (if possible) to updates on the official status page.
- Create an account in IsDown. Start monitoring Kayako and get alerts in real-time when Kayako has outages.
Why use IsDown to monitor Kayako instead of the official status page?
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Kayako and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
How IsDown compares to DownDetector when monitoring Kayako?
IsDown and DownDetector help users determine if Kayako is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Kayako's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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