Outage in Kayako
Triggers page is currently failing to load
Resolved Major
November 15, 2024 - Started 12 months ago
Official incident page
Official incident page
Incident Report
We have been made aware of an issue where the Triggers page is not loading as expected. We are presently investigating this and will get back to you as soon as we have more information to share.
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Latest Updates ( sorted recent to last )
RESOLVED
12 months ago - at 11/15/2024 11:27AM
A fix has been rolled out to all customers and the issue should no longer persist. If you still face any problems, please let us know so that we may assist you further.
IDENTIFIED
12 months ago - at 11/15/2024 11:10AM
We have identified the root cause of this issue and are currently rolling a fix to all affected customers.
INVESTIGATING
12 months ago - at 11/15/2024 10:38AM
We are continuing to investigate this issue.
INVESTIGATING
12 months ago - at 11/15/2024 10:36AM
We have been made aware of an issue where the Triggers page is not loading as expected. We are presently investigating this and will get back to you as soon as we have more information to share.
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