Check if Vitally is down, official outages, user-reported issues, and outages map.
Vitally is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 64 incidents since started monitoring Vitally status in September 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Vitally outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Nov 06, 2025
04:29 PM EST
|
Major
When navigating to a publicly shared doc via the shared link, an error will occur and the doc wil...
|
about 1 hour |
|
Oct 20, 2025
10:24 AM EDT
|
Minor
The Vitally Call Recorder may be intermittently failing to join meetings due to the ongoing AWS o...
|
about 6 hours |
|
Aug 28, 2025
11:54 AM EDT
|
Minor
We are currently investigating this issue.
|
about 11 hours |
|
Aug 06, 2025
01:39 PM EDT
|
Minor
The issue has been identified and a fix is being implemented.
|
1 day |
|
Aug 05, 2025
07:25 AM EDT
|
Minor
We are investigating performance issues causing elevated server response times. Playbook executio...
|
1 day |
|
Jul 24, 2025
11:46 AM EDT
|
Minor
The custom survey submission page won't load when accessed via generic link instead of a personal...
|
about 2 hours |
|
Jul 18, 2025
11:39 AM EDT
|
Minor
We are seeing elevated failure rate of processes depending on Google for SSO login. If you utiliz...
|
about 3 hours |
|
Jun 03, 2025
12:54 PM EDT
|
Minor
Our marketing vendor is experiencing an outage (https://status.webflow.com) which is causing `vit...
|
about 1 hour |
|
May 27, 2025
10:01 AM EDT
|
Minor
Our feature flag provider, LaunchDarkly, is experiencing an incident which is causing feature fla...
|
about 3 hours |
|
Apr 30, 2025
03:04 PM EDT
|
Minor
We are seeing a high rate of CSV uploads failing, we are investigating the root cause now
|
about 18 hours |
See what users are saying about Vitally issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
Linda - receiving a 502 Error, today. Is Vitally down?.
| Component | Status |
|---|---|
| Analytics Data Processing | OK |
| Product | OK |
Customer success platform that provides analytics and data processing tools to help businesses monitor and optimize their product engagement.
Monitoring Vitally since September 2023
Tracking 2 Vitally services and regions
19 incidents in 2025
IsDown is a status page aggregator that monitors if Vitally and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Vitally, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of Vitally (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Vitally's 2 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Vitally and other services.
IsDown checks Vitally official status page for major/minor outages or downtimes. A major outage is when Vitally experiences a critical issue that severely affects one or more services/regions. A minor incident is when Vitally experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Vitally outage, we send you an alert and update your dashboard and status page.
Vitally and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Vitally status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Vitally publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Vitally and all their 2 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Vitally but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Vitally and other services.
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IsDown integrates with 20+ tools. Connect the status of Vitally and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Vitally down?'
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While Downdetector relies on user-submitted reports to detect Vitally outages, IsDown monitors Vitally's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official Vitally status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including Vitally in a single dashboard. | ||
| Instant Vitally outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Vitally official status and user-reported issues. | ||
| Maintenance feed for Vitally | ||
| Granular alerts filtering by Vitally components and regions. |
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Vitally isn't down. You can check Vitally status and incident details on the top of the page. IsDown continuously monitors Vitally official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Vitally is currently operational. You can check Vitally status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Vitally being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Vitally official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Vitally last outage was on November 06, 2025 with the title "Docs viewed from shareable links failing to load"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Vitally and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Vitally is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Vitally's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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