Outage in Vitally
AI Copilot — Service Disruption
Resolved MinorIncident Report
Summary AI Generated
Vitally's AI Copilot service experienced a disruption that made it completely unavailable to users for 2.4 hours. The issue was identified and a fix was implemented and deployed. The service was fully restored and returned to normal operation.
We identified an issue causing the AI Copilot to be unavailable. A fix has been implemented and is currently being deployed. We expect the service to be restored shortly and will provide an update once the deployment is complete.
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Latest Updates ( sorted recent to last )
RESOLVED
19 days ago - at 03/12/2026 08:27PM
The issue affecting the AI Co-Pilot has been resolved. The service is fully operational. Thank you for your patience.
IDENTIFIED
19 days ago - at 03/12/2026 06:03PM
We identified an issue causing the AI Copilot to be unavailable. A fix has been implemented and is currently being deployed. We expect the service to be restored shortly and will provide an update once the deployment is complete.
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