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Outage in Vitally

Short period of real-time data ingestion failures for subset of customers

Resolved Minor
May 07, 2026 - Started about 1 month ago - Lasted about 18 hours
Official incident page

Incident Report

Yesterday, on May 7, 2026, we experienced roughly a 20 minute window where we failed to ingest real-time data from our integrations. Roughly 5% of requests during this time period failed for a subset of our customers. The root cause is identified and our engineering team is implementing measures to prevent such incidents in the future.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 05/08/2026 05:20PM

Yesterday, on May 7, 2026, we experienced roughly a 20 minute window where we failed to ingest real-time data from our integrations. Roughly 5% of requests during this time period failed for a subset of our customers. The root cause is identified and our engineering team is implementing measures to prevent such incidents in the future.

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