Outage in Glassix

Issue with Web Chat Widget

Resolved Major
October 29, 2025 - Started 2 days ago - Lasted about 12 hours
Official incident page

Incident Report

We are monitoring an issue with our web chat widget caused by a widespread service outage for Microsoft Azure. We are continuing to monitor the issue, please continue to follow this page for updates.
Components affected
Glassix Web Chat Widget

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 10/30/2025 05:38AM

This incident has been resolved.

MONITORING 2 days ago - at 10/29/2025 06:23PM

We are monitoring an issue with our web chat widget caused by a widespread service outage for Microsoft Azure.

We are continuing to monitor the issue, please continue to follow this page for updates.

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