Outage in Kindly
Performance-issues with AI-matching causing messaging delivery issues and increased fallback rates
Resolved MinorIncident Report
Our providers are having performance issues causing degraded bot-performance.
We are monitoring the situation and doing our best to restore performance
Components affected
Kindly Bot message deliveryTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 06/11/2026 06:01PM
Performance is stable and the incident is resolved.
MONITORING
about 1 month ago - at 06/11/2026 03:45PM
A fix has been implemented, and we are seeing improved performance.
We continue monitoring the situation.
IDENTIFIED
about 1 month ago - at 06/11/2026 03:25PM
Our providers are having performance issues causing degraded bot-performance.
We are monitoring the situation and doing our best to restore performance
Latest Kindly outages
Performance-issues with AI-matching causing messaging delivery issues and increased fallback rates - about 2 months ago
LLM issues affecting AI-generated answers - 2 months ago
Partial downtime in analytics - 5 months ago
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