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Outage in Zendesk

Service disruption impacting multiple products

Resolved Major
May 07, 2026 - Started 23 days ago - Lasted 3 days

Incident Report

Summary AI Generated

Zendesk experienced a major service disruption that affected multiple core products including Support, Chat, Explore, and Services for 71.6 hours. The incident impacted users' ability to access and use these essential customer service tools. The service has been restored after the extended outage period.

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