Check if Zendesk Services is down, recent outages, user-reported issues, and outages map.
Zendesk Services is working normally
Stay on top of outages with IsDown. Monitor the real-time status of all your vendors, SaaS, and tools, including Zendesk.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Zendesk status data.
IsDown has tracked 12 incidents for Zendesk Services since started monitoring Zendesk status in May 2021. We collect data from 4484+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Status | Incident | Duration |
---|---|---|---|
Apr 21, 2025
12:57 PM CEST
|
Minor | UAE users (under Pod 17,18,28 and 29) are experiencing error when accessing Zendesk Instance | about 3 hours |
Mar 20, 2025
04:25 PM CET
|
Major | Issues connecting to Zendesk Products | 4 days |
Nov 24, 2024
10:18 PM CET
|
Major | Performance issues for some customers on POD 17 | about 1 hour |
Sep 19, 2024
10:11 AM CEST
|
Minor | Partial Products degradation | about 2 hours |
Sep 16, 2024
06:29 AM CEST
|
Minor | Zendesk slowness across all pods | about 5 hours |
Sep 04, 2024
08:48 PM CEST
|
Major | Admin Center - Access issues with the Billing admin page | about 5 hours |
Jul 31, 2024
08:59 PM CEST
|
Minor | Billing admin access issues | about 2 hours |
Jul 02, 2024
08:39 PM CEST
|
Minor | Answer Bot Degradation on Pod 13 | about 2 hours |
Feb 26, 2024
07:12 PM CET
|
Major | Issues accessing product on Pod 29 | about 3 hours |
Jan 11, 2024
04:32 PM CET
|
Minor | Zendesk connectivity issues for some users in India | about 23 hours |
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Monitoring Zendesk since May 2021
Services is part of Zendesk. Check the Zendesk's status.
2 incidents in 2025
Number of Incidents
0 issues
Last incident
162 days ago
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Zendesk Services isn't down. You can check Zendesk Services status and incident details on the top of the page. IsDown continuously monitors Zendesk Services official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Zendesk Services is currently operational. You can check Zendesk Services status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Zendesk Services being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Zendesk Services official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Zendesk Services last outage was on April 21, 2025 with the title "UAE users (under Pod 17,18,28 and 29) are experiencing error when accessing Zendesk Instance"
IsDown and DownDetector help users determine if Zendesk is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Zendesk's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Zendesk with maximum flexibility
IsDown monitors Services for major outages. A major outage is when Services experiences a critical issue that severely affects one or more services/regions. When Zendesk marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Zendesk status page for minor outages. A minor outage is when Services experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Zendesk status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
IsDown monitors Zendesk and all their 9 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Zendesk and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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