Zendesk Services Status. Is Zendesk Services Down?

Check if Zendesk Services is down, official outages, user-reported issues, and outages map.

Is Zendesk Services down right now?

Zendesk status updated

Zendesk Services is working normally

IsDown checked Zendesk Services status on at , and appears to be operational. We've received 0 user reports in the past 24 hours. IsDown collects in real-time Zendesk Services status data from official sources and user reports.

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Zendesk Services service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
Zendesk Outage Map

View Zendesk Reports Map

Zendesk Services recent outages and downtime history

IsDown has tracked 14 incidents for Zendesk Services since started monitoring Zendesk status in May 2021. We collect data from 4600+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Zendesk Services outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Dec 11, 2025
06:00 AM UTC
Major
API Usage Dashboard Issues
4 days
Oct 08, 2025
06:12 AM UTC
Major
Some customers experiencing issues accessing/loading dashboard reporting in Zendesk Analytics
about 6 hours
Apr 21, 2025
10:57 AM UTC
Minor
UAE users (under Pod 17,18,28 and 29) are experiencing error when accessing Zendesk Instance
about 3 hours
Mar 20, 2025
03:25 PM UTC
Major
Issues connecting to Zendesk Products
4 days
Nov 24, 2024
09:18 PM UTC
Major
Performance issues for some customers on POD 17
about 1 hour
Sep 19, 2024
08:11 AM UTC
Minor
Partial Products degradation
about 2 hours
Sep 16, 2024
04:29 AM UTC
Minor
Zendesk slowness across all pods
about 5 hours
Sep 04, 2024
06:48 PM UTC
Major
Admin Center - Access issues with the Billing admin page
about 5 hours
Jul 31, 2024
06:59 PM UTC
Minor
Billing admin access issues
about 2 hours
Jul 02, 2024
06:39 PM UTC
Minor
Answer Bot Degradation on Pod 13
about 2 hours
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User comments about Zendesk Services status

See what users are saying about Zendesk Services issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

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Monitoring Zendesk since May 2021

Services is part of Zendesk. Check the Zendesk's status.

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4 incidents in 2025

Frequently Asked Questions

Is Zendesk Services down today?

Zendesk Services isn't down. You can check Zendesk Services status and incident details on the top of the page. IsDown continuously monitors Zendesk Services official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Zendesk Services status?

Zendesk Services is currently operational. You can check Zendesk Services status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Zendesk Services outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Zendesk Services down today or just slow?

Currently there's no report of Zendesk Services being slow. Check on the top of the page if there are any reported problems by other users.

How are Zendesk Services outages detected?

IsDown monitors the Zendesk Services official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Zendesk Services having an outage right now?

Zendesk Services last outage was on December 11, 2025 with the title "API Usage Dashboard Issues"

How IsDown compares to DownDetector when monitoring Zendesk?

IsDown and DownDetector help users determine if Zendesk is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Zendesk's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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