What is Zendesk Sunshine Platform current status?

Zendesk Sunshine Platform is currently operational. You can check Zendesk Sunshine Platform status and current incidents and outages on the top of the page. The status is updated in almost real-time, and you can see the issues affecting customers.

How to monitor or check Zendesk Sunshine Platform status?

You can use IsDown service or go to Zendesk official status page. Some accounts also use Twitter to communicate the status.

How can I be notified when Zendesk Sunshine Platform is having issues or undergoing maintenance?

You can create an account in IsDown and monitor multiple services or subscribe for updates on the official status page. IsDown will send you a notification in real-time when Zendesk Sunshine Platform has issues. Zendesk official status page might also offer notification options such as email, SMS, or Slack.

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Is Zendesk Sunshine Platform Down? Check current status

Q: Is Zendesk Sunshine Platform down today?

Zendesk Sunshine Platform had 1 known outages in the last 24 hours. IsDown continuously monitors the Zendesk status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest Zendesk Sunshine Platform outages, issues and problems' at the top of the page.

Check if Zendesk Sunshine Platform is down, official outages, user-reported issues, and outages map.

Current Zendesk Sunshine Platform status

Zendesk Sunshine Platform is working normally

Updated from Zendesk official status page 3 minutes 46 seconds ago

Sunshine Platform is a component of Zendesk ›

Zendesk Sunshine Platform service health. Issues reported in the last 24 hours

Working Normally

Possible Incident

Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Zendesk status data.

View Zendesk Outage Reports Map

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Zendesk Sunshine Platform recent outages and downtime history

IsDown has tracked 6 incidents for Zendesk Sunshine Platform since started monitoring Zendesk status in May 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date	Incident	Duration
Oct 20, 2025 08:12 AM WEST	Major Multiple Zendesk Services Affected	about 15 hours
Apr 21, 2025 11:57 AM WEST	Minor UAE users (under Pod 17,18,28 and 29) are experiencing error when accessing Zendesk Instance	about 3 hours
Nov 24, 2024 09:18 PM WET	Major Performance issues for some customers on POD 17	about 1 hour
Sep 19, 2024 09:11 AM WEST	Minor Partial Products degradation	about 2 hours
Sep 16, 2024 05:29 AM WEST	Minor Zendesk slowness across all pods	about 5 hours
Feb 26, 2024 06:12 PM WET	Major Issues accessing product on Pod 29	about 3 hours

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Sunshine Platform is a customer relationship management (CRM) platform that allows developers to build and integrate custom applications within Zendesk.

Monitoring Zendesk since May 2021

Sunshine Platform is part of Zendesk. Check the Zendesk's status.

Need help? Try here:
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Check their status page.

2 incidents in 2025

Frequently Asked Questions

Is Zendesk Sunshine Platform down today?

Zendesk Sunshine Platform isn't down. You can check Zendesk Sunshine Platform status and incident details on the top of the page. IsDown continuously monitors Zendesk Sunshine Platform official status page every few minutes. In the last 24 hours, there were 1 outages reported.

What is the current Zendesk Sunshine Platform status?

Zendesk Sunshine Platform is currently operational. You can check Zendesk Sunshine Platform status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Zendesk Sunshine Platform outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Zendesk Sunshine Platform down today or just slow?

Currently there's no report of Zendesk Sunshine Platform being slow. Check on the top of the page if there are any reported problems by other users.

How are Zendesk Sunshine Platform outages detected?

IsDown monitors the Zendesk Sunshine Platform official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Zendesk Sunshine Platform having an outage right now?

Zendesk Sunshine Platform last outage was on October 20, 2025 with the title "Multiple Zendesk Services Affected"

How IsDown compares to DownDetector when monitoring Zendesk?

IsDown and DownDetector help users determine if Zendesk is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Zendesk's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Why use IsDown to monitor Zendesk Sunshine Platform?

Compared to Zendesk's official status page IsDown offers way more control and visibility over what's going on.

Monitoring not only Zendesk Sunshine Platform's official status page but also 4,522+ other services

We aggregate the status of all the services you've dependent on. Have a clear view of all your dependencies and their status.
We monitor not only official information but also crowdsourced reports

We send you an alert whenever we detect a new incident from official sources or crowdsourced reports. You will be the first to know when there is an issue with your dependencies.
Create a status pages or send the data to where you need it

Aggregate all the status information in one status page (public or private). You can also send the information and alerts to your team's tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.