Check if Zendesk Sunshine Platform is down, official outages, user-reported issues, and outages map.
Zendesk Sunshine Platform is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 6 incidents for Zendesk Sunshine Platform since started monitoring Zendesk status in May 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Zendesk Sunshine Platform outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Oct 20, 2025
12:12 AM PDT
|
Major
|
about 15 hours |
|
Apr 21, 2025
03:57 AM PDT
|
Minor
|
about 3 hours |
|
Nov 24, 2024
01:18 PM PST
|
Major
|
about 1 hour |
|
Sep 19, 2024
01:11 AM PDT
|
Minor
|
about 2 hours |
|
Sep 15, 2024
09:29 PM PDT
|
Minor
|
about 5 hours |
|
Feb 26, 2024
10:12 AM PST
|
Major
|
about 3 hours |
See what users are saying about Zendesk Sunshine Platform issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
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Sunshine Platform is a customer relationship management (CRM) platform that allows developers to build and integrate custom applications within Zendesk.
Monitoring Zendesk since May 2021
Sunshine Platform is part of Zendesk. Check the Zendesk's status.
2 incidents in 2025
Zendesk Sunshine Platform isn't down. You can check Zendesk Sunshine Platform status and incident details on the top of the page. IsDown continuously monitors Zendesk Sunshine Platform official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Zendesk Sunshine Platform is currently operational. You can check Zendesk Sunshine Platform status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Zendesk Sunshine Platform being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Zendesk Sunshine Platform official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Zendesk Sunshine Platform last outage was on October 20, 2025 with the title "Multiple Zendesk Services Affected"
IsDown and DownDetector help users determine if Zendesk is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Zendesk's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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