Check if Zendesk Sunshine Platform is down, official outages, user-reported issues, and outages map.
Zendesk Sunshine Platform is working normally
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Zendesk status data.
IsDown has tracked 6 incidents for Zendesk Sunshine Platform since started monitoring Zendesk status in May 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Incident | Duration |
---|---|---|
Oct 20, 2025
08:12 AM WEST
|
Major
|
about 15 hours |
Apr 21, 2025
11:57 AM WEST
|
Minor
|
about 3 hours |
Nov 24, 2024
09:18 PM WET
|
Major
|
about 1 hour |
Sep 19, 2024
09:11 AM WEST
|
Minor
|
about 2 hours |
Sep 16, 2024
05:29 AM WEST
|
Minor
|
about 5 hours |
Feb 26, 2024
06:12 PM WET
|
Major
|
about 3 hours |
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Sunshine Platform is a customer relationship management (CRM) platform that allows developers to build and integrate custom applications within Zendesk.
Monitoring Zendesk since May 2021
Sunshine Platform is part of Zendesk. Check the Zendesk's status.
2 incidents in 2025
Zendesk Sunshine Platform isn't down. You can check Zendesk Sunshine Platform status and incident details on the top of the page. IsDown continuously monitors Zendesk Sunshine Platform official status page every few minutes. In the last 24 hours, there were 1 outages reported.
Zendesk Sunshine Platform is currently operational. You can check Zendesk Sunshine Platform status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Zendesk Sunshine Platform being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Zendesk Sunshine Platform official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Zendesk Sunshine Platform last outage was on October 20, 2025 with the title "Multiple Zendesk Services Affected"
IsDown and DownDetector help users determine if Zendesk is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Zendesk's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
Compared to Zendesk's official status page IsDown offers way more control and visibility over what's going on.
We aggregate the status of all the services you've dependent on. Have a clear view of all your dependencies and their status.
We send you an alert whenever we detect a new incident from official sources or crowdsourced reports. You will be the first to know when there is an issue with your dependencies.
Aggregate all the status information in one status page (public or private). You can also send the information and alerts to your team's tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.
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