What is Zendesk Sunshine Platform current status?

Zendesk Sunshine Platform is currently operational. You can check Zendesk Sunshine Platform status and current incidents and outages on the top of the page. The status is updated in almost real-time, and you can see the issues affecting customers.

How to monitor or check Zendesk Sunshine Platform status?

You can use IsDown service or go to Zendesk official status page. Some accounts also use Twitter to communicate the status.

How can I be notified when Zendesk Sunshine Platform is having issues or undergoing maintenance?

You can create an account in IsDown and monitor multiple services or subscribe for updates on the official status page. IsDown will send you a notification in real-time when Zendesk Sunshine Platform has issues. Zendesk official status page might also offer notification options such as email, SMS, or Slack.

Zendesk Sunshine Platform Status. Is Zendesk Sunshine Platform Down Right Now?

Q: Is Zendesk Sunshine Platform down today?

Zendesk Sunshine Platform was not down today according to the official status page. In the last 24 hours, there were 0 outages reported. IsDown continuously monitors the Zendesk status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest Zendesk Sunshine Platform outages, issues and problems' at the top of the page.

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Zendesk Sunshine Platform service health. Issues reported in the last 24 hours

Working Normally

Possible Incident

Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Zendesk status data.

View Zendesk Outage Reports Map

Recent Zendesk Sunshine Platform Outages and Downtime History

IsDown has tracked 5 incidents for Zendesk Sunshine Platform since started monitoring Zendesk status in May 2021. We collect data from 4484+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date	Status	Incident	Duration
Apr 21, 2025 06:57 AM EDT	Minor	UAE users (under Pod 17,18,28 and 29) are experiencing error when accessing Zendesk Instance	about 3 hours
Nov 24, 2024 04:18 PM EST	Major	Performance issues for some customers on POD 17	about 1 hour
Sep 19, 2024 04:11 AM EDT	Minor	Partial Products degradation	about 2 hours
Sep 16, 2024 12:29 AM EDT	Minor	Zendesk slowness across all pods	about 5 hours
Feb 26, 2024 01:12 PM EST	Major	Issues accessing product on Pod 29	about 3 hours

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Zendesk Sunshine Platform problems reported by users

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Sunshine Platform is a customer relationship management (CRM) platform that allows developers to build and integrate custom applications within Zendesk.

Monitoring Zendesk since May 2021

Sunshine Platform is part of Zendesk. Check the Zendesk's status.

1 incident in 2025

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Zendesk Sunshine Platform outages in the last 28 days

September 2025

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Number of Incidents

0 issues

Last incident

162 days ago

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Frequently Asked Questions

Is Zendesk Sunshine Platform down today?

Zendesk Sunshine Platform isn't down. You can check Zendesk Sunshine Platform status and incident details on the top of the page. IsDown continuously monitors Zendesk Sunshine Platform official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Zendesk Sunshine Platform status?

Zendesk Sunshine Platform is currently operational. You can check Zendesk Sunshine Platform status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Zendesk Sunshine Platform outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Zendesk Sunshine Platform down today or just slow?

Currently there's no report of Zendesk Sunshine Platform being slow. Check on the top of the page if there are any reported problems by other users.

How are Zendesk Sunshine Platform outages detected?

IsDown monitors the Zendesk Sunshine Platform official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Zendesk Sunshine Platform having an outage right now?

Zendesk Sunshine Platform last outage was on April 21, 2025 with the title "UAE users (under Pod 17,18,28 and 29) are experiencing error when accessing Zendesk Instance"

Zendesk down for everyone or just me?

Check on the top of the page if there are any reported problems by other users.
Reach out to their Twitter account.
Find their support at their official website.
Find their support contact at their official status page.

How IsDown compares to DownDetector when monitoring Zendesk?

IsDown and DownDetector help users determine if Zendesk is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Zendesk's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about Zendesk status changes?

IsDown offers an easy way to monitor Zendesk with maximum flexibility

Major Outages Notifications

IsDown monitors Sunshine Platform for major outages. A major outage is when Sunshine Platform experiences a critical issue that severely affects one or more services/regions. When Zendesk marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Zendesk status page for minor outages. A minor outage is when Sunshine Platform experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Zendesk status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Component Filtering

IsDown monitors Zendesk and all their 9 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Detection

Zendesk and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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