Zendesk Sunshine Platform Status. Is Zendesk Sunshine Platform Down?

Check if Zendesk Sunshine Platform is down, official outages, user-reported issues, and outages map.

Is Zendesk Sunshine Platform down right now?

Zendesk status updated

Zendesk Sunshine Platform is working normally

IsDown checked Zendesk Sunshine Platform status on at , and appears to be operational. We've received 0 user reports in the past 24 hours. IsDown collects in real-time Zendesk Sunshine Platform status data from official sources and user reports.

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Zendesk Sunshine Platform service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
Zendesk Outage Map

View Zendesk Reports Map

Zendesk Sunshine Platform recent outages and downtime history

IsDown has tracked 6 incidents for Zendesk Sunshine Platform since started monitoring Zendesk status in May 2021. We collect data from 4600+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Zendesk Sunshine Platform outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Oct 20, 2025
07:12 AM UTC
Major
Multiple Zendesk Services Affected
about 15 hours
Apr 21, 2025
10:57 AM UTC
Minor
UAE users (under Pod 17,18,28 and 29) are experiencing error when accessing Zendesk Instance
about 3 hours
Nov 24, 2024
09:18 PM UTC
Major
Performance issues for some customers on POD 17
about 1 hour
Sep 19, 2024
08:11 AM UTC
Minor
Partial Products degradation
about 2 hours
Sep 16, 2024
04:29 AM UTC
Minor
Zendesk slowness across all pods
about 5 hours
Feb 26, 2024
06:12 PM UTC
Major
Issues accessing product on Pod 29
about 3 hours
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User comments about Zendesk Sunshine Platform status

See what users are saying about Zendesk Sunshine Platform issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

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Sunshine Platform is a customer relationship management (CRM) platform that allows developers to build and integrate custom applications within Zendesk.

Monitoring Zendesk since May 2021

Sunshine Platform is part of Zendesk. Check the Zendesk's status.

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Check their status page.

2 incidents in 2025

Frequently Asked Questions

Is Zendesk Sunshine Platform down today?

Zendesk Sunshine Platform isn't down. You can check Zendesk Sunshine Platform status and incident details on the top of the page. IsDown continuously monitors Zendesk Sunshine Platform official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Zendesk Sunshine Platform status?

Zendesk Sunshine Platform is currently operational. You can check Zendesk Sunshine Platform status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Zendesk Sunshine Platform outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Zendesk Sunshine Platform down today or just slow?

Currently there's no report of Zendesk Sunshine Platform being slow. Check on the top of the page if there are any reported problems by other users.

How are Zendesk Sunshine Platform outages detected?

IsDown monitors the Zendesk Sunshine Platform official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Zendesk Sunshine Platform having an outage right now?

Zendesk Sunshine Platform last outage was on October 20, 2025 with the title "Multiple Zendesk Services Affected"

How IsDown compares to DownDetector when monitoring Zendesk?

IsDown and DownDetector help users determine if Zendesk is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Zendesk's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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