Check if Ada is down, official outages, user-reported issues, and outages map.
Ada is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
 
    IsDown has tracked 186 incidents since started monitoring Ada status in October 2022. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Ada outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration | 
|---|---|---|
| Oct 29, 2025 06:49 PM CET | 
                                              
                                                Minor
                                              
                                             Our voice services dashboard is currently experiencing an issue due to an upstream provider outag...
                                             | about 6 hours | 
| Oct 24, 2025 04:14 PM CEST | 
                                              
                                                Major
                                              
                                             We're currently investigating reports of the chat window being unavailable to end users. The repo...
                                             | about 2 hours | 
| Oct 24, 2025 10:42 AM CEST | 
                                              
                                                Minor
                                              
                                             We are currently observing latency in the response from the AI Agents in the EU cluster, and we a...
                                             | about 2 hours | 
| Oct 21, 2025 08:08 PM CEST | 
                                              
                                                Minor
                                              
                                             Some of our customers may have difficulty loading analytics and performance dashboards. They may ...
                                             | about 1 hour | 
| Oct 21, 2025 02:22 PM CEST | 
                                              
                                                Major
                                              
                                             Following the AWS outage on October 20th, we have identified that certain AI Agent instances are ...
                                             | about 6 hours | 
| Oct 20, 2025 11:57 AM CEST | 
                                              
                                                Major
                                              
                                             Our investigation is ongoing. We have determined that several core Ada services are currently aff...
                                             | about 15 hours | 
| Oct 19, 2025 03:56 AM CEST | 
                                              
                                                Minor
                                              
                                             We are experiencing degraded performance in chat services due to an upstream provider issue. Our ...
                                             | about 7 hours | 
| Oct 19, 2025 02:54 AM CEST | 
                                              
                                                Minor
                                              
                                             Some customers are experiencing latency with our chat services. This is affecting some chatters i...
                                             | 13 minutes | 
| Sep 30, 2025 08:17 PM CEST | 
                                              
                                                Minor
                                              
                                             We are investigating reports of some agent messages containing links not always reaching chatters...
                                             | about 2 hours | 
| Sep 23, 2025 06:04 PM CEST | 
                                              
                                                Minor
                                              
                                             Issue: Chatters may experience latency in their interactions with Ada bots. This includes sending...
                                             | about 1 hour | 
 
    See what users are saying about Ada issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
Michelle - My iPhone won’t receive calls or let me make out going calls is that to do with ur network .
Users are monitoring tens of services with IsDown. Here are some that are monitored together with Ada. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.
Customer service automation platform that integrates with Salesforce, Zendesk, Intercom, and LivePerson, offering machine learning, analytics, and API capabilities for enhanced customer interactions.
Monitoring Ada since October 2022
Tracking 13 Ada services and regions
45 incidents in 2025
IsDown is a status page aggregator that monitors if Ada and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Ada, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of Ada (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Ada's 13 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Ada and other services.
 
            IsDown checks Ada official status page for major/minor outages or downtimes. A major outage is when Ada experiences a critical issue that severely affects one or more services/regions. A minor incident is when Ada experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Ada outage, we send you an alert and update your dashboard and status page.
Ada and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Ada status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Ada publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Ada and all their 13 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Ada but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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                        Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Ada and other services.
Start Monitoring for Free 
                        IsDown integrates with 20+ tools. Connect the status of Ada and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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                        Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Ada down?'
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                        While Downdetector relies on user-submitted reports to detect Ada outages, IsDown monitors Ada's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |   | Downdetector | 
|---|---|---|
| Official Ada status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including Ada in a single dashboard. | ||
| Instant Ada outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Ada official status and user-reported issues. | ||
| Maintenance feed for Ada | ||
| Granular alerts filtering by Ada components and regions. | 
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Ada isn't down. You can check Ada status and incident details on the top of the page. IsDown continuously monitors Ada official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Ada is currently operational. You can check Ada status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Ada being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Ada official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Ada last outage was on October 29, 2025 with the title "Ada Voice services dashboard interruption"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Ada and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Ada is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Ada's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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