Ada status updated
Ada Zendesk Integration is working normally
This chart shows the number of user-reported issues for Ada Zendesk Integration service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. Sign up to get alerts when Ada Zendesk Integration is down.
See where users report Ada Zendesk Integration is down. The map shows recent Ada Zendesk Integration outages from around the world.
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In the last 90 days, Ada had 3 incidents (2 major outages and 1 minor incident) with a median duration of 4 hours 1 minute.
Incidents
Major Outages
Minor Incidents
Median Resolution
Full incident reports for recent Ada Zendesk Integration outages, including timelines, affected components, and resolution details.
| Title | IsDown detected At | Duration |
|---|---|---|
|
We're investigating reports of failed handoffs. A subset of users are unable to handoff. We'll pr...
|
May 26, 2026 at 08:58 PM UTC
|
about 1 hour |
|
We are currently investigating elevated error rates affecting AI Agent responses. A small subset ...
|
May 10, 2026 at 07:55 PM UTC
|
about 19 hours |
|
Some customers are experiencing issues with Ada's Zendesk integration. This is affecting chat tra...
|
Apr 07, 2026 at 03:37 PM UTC
|
about 4 hours |
|
We are currently investigating this issue.
If you have already connected to the Zendesk messagin...
|
Feb 08, 2026 at 05:16 PM UTC
|
about 5 hours |
|
We are currently investigating reports of degraded performance affecting the Salesforce Messaging...
|
Feb 05, 2026 at 04:50 PM UTC
|
about 4 hours |
|
We have investigating reports of a Passcontrol issue related to the "End Chat" button to end esca...
|
Feb 02, 2026 at 09:33 PM UTC
|
about 18 hours |
|
We are currently investigating reports of degraded performance affecting the Salesforce Messaging...
|
Jan 31, 2026 at 06:45 PM UTC
|
39 minutes |
|
Our investigation is ongoing. We have determined that several core Ada services are currently aff...
|
Oct 20, 2025 at 09:57 AM UTC
|
about 15 hours |
|
We are investigating reports of some agent messages containing links not always reaching chatters...
|
Sep 30, 2025 at 06:17 PM UTC
|
about 2 hours |
|
We’re investigating reports of delays in sending live agent chat messages. Users may see slower-t...
|
Sep 18, 2025 at 02:38 PM UTC
|
about 3 hours |
Teams that track Ada status also keep an eye on these services. Add them all to your IsDown dashboard for a single view of your dependencies.
Ada Zendesk Integration isn't down. You can check Ada Zendesk Integration status and incident details on the top of the page. IsDown continuously monitors Ada Zendesk Integration official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Ada Zendesk Integration is currently operational. You can check Ada Zendesk Integration status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Ada Zendesk Integration being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Ada Zendesk Integration official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Ada Zendesk Integration last outage was on May 26, 2026 with the title "Handoff Failing"
IsDown has tracked 27 Ada Zendesk Integration incidents since October 2022. When Ada Zendesk Integration goes down, incidents typically resolve within 485 minutes.
Check the Ada Zendesk Integration status at the top of this page. IsDown combines official status page data with user reports to show whether Ada Zendesk Integration is down for everyone or if the issue is on your end.
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Ada and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Ada is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Ada's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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