Outage in Ada
Degradation in Salesforce Messaging Integration performance
Resolved MinorIncident Report
We are currently investigating reports of degraded performance affecting the Salesforce Messaging integration. Customers may experience issues where chat widgets are crashing upon clicking hyperlinks for files uploaded from the Salesforce Live agents.
Components affected
Ada Zendesk IntegrationTrusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 02/05/2026 08:30PM
This incident has been resolved.
INVESTIGATING
4 months ago - at 02/05/2026 08:00PM
We are continuing to investigate this issue.
INVESTIGATING
4 months ago - at 02/05/2026 07:30PM
We are continuing to investigate this issue.
INVESTIGATING
4 months ago - at 02/05/2026 06:44PM
We are continuing to investigate this issue.
INVESTIGATING
4 months ago - at 02/05/2026 06:16PM
We are continuing to investigate this issue.
INVESTIGATING
4 months ago - at 02/05/2026 05:40PM
We are continuing to investigate this issue.
INVESTIGATING
4 months ago - at 02/05/2026 04:50PM
We are currently investigating reports of degraded performance affecting the Salesforce Messaging integration. Customers may experience issues where chat widgets are crashing upon clicking hyperlinks for files uploaded from the Salesforce Live agents.
Latest Ada outages
Handoff Failing - 3 days ago
Delay in the Conversation view - 4 days ago
Investigating issues with Ada Chat services - 8 days ago
Elevated error rates on AI Agent responses - 19 days ago
Message processing errors - 24 days ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
