LiveChat status updated

LiveChat Status. Is LiveChat Down?

Check if LiveChat is down, official outages, user-reported issues, and outages map.

Is LiveChat down right now?

LiveChat is working normally

IsDown checked LiveChat status on at , and appears to be operational. We've received 0 user reports in the past 24 hours. IsDown collects in real-time LiveChat status data from official sources and user reports.

LiveChat not working for you?

LiveChat service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
LiveChat Outage Map

View LiveChat Reports Map

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User reports for LiveChat

See what users are saying about LiveChat issues that impacted them and how they are affected by the outage.

  • Yadu - Live chat is not opening and is reloading..

  • Can't log in in my account, it says that I have the wrong password. For other agents, the app is crashing and they lose their chats.

  • Chrissy - Site crashed and now getting message Can't Connect to LiveChat.

  • Kath - We are not able to assist customer due to unexpected issue with live chat, please check.

  • Faiz - no healthy upstream. Upstream connect error.

  • Justin - Live Chat is down unable to access .

  • Amanda - Not loading at all. Our customer UI still has access to the chat widget but we can't respond to them.

  • NuStep - Live Chat is “not loading for my subscription”..

  • Kacey - The platform is not working. .

  • Stefhany - There is no chat widget on the websites, no traffic on livechat, and errors "Failed to fetch" and "Your subscription could not be loaded. Please try again or let us know"..

  • Felipe - Not able to access the chat option. .

  • Garry - live chat not working on windows, stuck on loading screen .

  • Maria - LiveChat is not connecting, can't click on support, link is broken.

  • Hilal - Server not connecting to the App, both windows and Android .

  • Aldrin - I cannot access my account in LiveChat. Any ongoing issue on your end?.

  • M - not getting chats. constantly being logged out .

  • Jonathan - Can not open livechat stuck in "bringing together" view, try using different browser still the same.

  • Kayla - Livechat stuck on the "LiveChat Bringing everything together" page. Tried on a different browser than usual and same thing..

  • Justin - The page is loading very slow and unable to access.

  • Julia - Livechat will not load. It just keeps saying "preparing everything for you" .

  • Merritt - Livechat stuck on the "LiveChat Bringing everything together" page .

  • Bobby - Reconnecting issue even though my internet is okay.

    Support chat on www.livechat.com

  • Yadu - The Live chat is not working. It's constantly buffering .

  • Dmitrij - Livechat app for agents is not loading.

  • Merritt - Livechat keeps reloading and crashing again and again.

  • Sherwin - It's out - yellow/orange banner with reconnecting on it.

  • AP - Unable to enter livechat, keeps loading. 1/2 day by now.

  • Jenny - team cannot access live chat.

  • Chris - cannot access livechat app .

  • Kayla - Chat is not showing on page for customers to use. Chat is also not loading at all. After login, it stays on "Bringing everything together". Completely down everywhere. .

LiveChat outages and downtime history

IsDown has tracked 152 incidents since started monitoring LiveChat status in May 2020. We collect data from 5350+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official LiveChat outages and also issues that we're started by a spike in crowdsource reports.

Minor 41 minutes
Agent App | Blank pages issue
Dec 13, 2025 at 03:55 PM
Minor 21 minutes
Chat widget visibility on direct.lc.chat links
Dec 08, 2025 at 12:15 PM
Minor about 18 hours
Attachment links false-positively marked as suspicious
Nov 26, 2025 at 01:00 PM
Minor 19 minutes
Degraded performance of the LiveChat app
Nov 24, 2025 at 12:25 PM
Minor 35 minutes
Issues with accessing Agent Application
Jul 31, 2025 at 12:42 PM
Major about 1 hour
Issues with accessing Agent Application
Jul 22, 2025 at 02:13 PM
Major about 2 hours
Issues with accessing Agent Application
Jul 04, 2025 at 10:43 AM
Minor about 2 hours
LiveChat - Degraded Performance
Jun 12, 2025 at 07:01 PM
Minor about 3 hours
LiveChat chat widget - degraded performance
Jun 05, 2025 at 04:16 PM
Minor about 1 hour
LiveChat - Major outage
Jun 02, 2025 at 09:54 AM
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Users who monitor LiveChat status also monitor these services

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Managing all these cloud dependencies?

Discover how to monitor multiple vendors in one dashboard and avoid monitoring chaos.

How to monitor the status of LiveChat and all your dependencies?

IsDown is a status page aggregator that monitors if LiveChat and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when LiveChat, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors LiveChat?

IsDown monitors LiveChat health in almost real-time

Every few minutes we go to the status page of LiveChat (and 5,350+ other services) and check if they are experiencing issues. We collect the status and outage information of LiveChat's 6 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in LiveChat, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from LiveChat and other services.

One status page to monitor all your external dependencies

What you get when monitoring LiveChat with IsDown

Track LiveChat incidents and downtimes by severity

IsDown checks LiveChat official status page for major/minor outages or downtimes. A major outage is when LiveChat experiences a critical issue that severely affects one or more services/regions. A minor incident is when LiveChat experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a LiveChat outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with LiveChat

LiveChat and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of LiveChat outages and downtimes

IsDown collects all information from the outages published in LiveChat status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Only get alerted on the LiveChat outages that impact your business

IsDown monitors LiveChat and all their 6 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor LiveChat but also 5,350 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor LiveChat and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

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Monitor LiveChat and all your external dependencies in real-time

Get notified imediatelly when there's an issue with LiveChat or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from LiveChat and other services.

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Get notified imediatelly when there's an issue with LiveChat or other services

Send outage information from LiveChat and other services to your tools

IsDown integrates with 20+ tools. Connect the status of LiveChat and 5,350 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

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Send outage information from LiveChat and other services to your tools

Share LiveChat status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is LiveChat down?'

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Share LiveChat status in your status page

LiveChat Downdetector vs IsDown

Need similar to Downdetector LiveChat alerts? IsDown might be the solution for you. While Downdetector relies on user-submitted reports to detect LiveChat outages, IsDown monitors LiveChat's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official LiveChat status page monitoring with real-time incident details.
Monitor 5,350+ services including LiveChat in a single dashboard.
Instant LiveChat outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of LiveChat official status and user-reported issues.
Maintenance feed for LiveChat
Granular alerts filtering by LiveChat components and regions.
Start Monitoring LiveChat with IsDown

14-day free trial • No credit card required

Frequently Asked Questions

Is LiveChat down today?

LiveChat isn't down. You can check LiveChat status and incident details on the top of the page. IsDown continuously monitors LiveChat official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current LiveChat status?

LiveChat is currently operational. You can check LiveChat status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a LiveChat outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is LiveChat down today or just slow?

Currently there's no report of LiveChat being slow. Check on the top of the page if there are any reported problems by other users.

How are LiveChat outages detected?

IsDown monitors the LiveChat official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is LiveChat having an outage right now?

LiveChat last outage was on December 13, 2025 with the title "Agent App | Blank pages issue"

How to check if LiveChat is down?

Why use IsDown to monitor LiveChat instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor LiveChat and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring LiveChat?

IsDown and DownDetector help users determine if LiveChat is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about LiveChat's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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