Is LiveChat Down? What is the current status?

LiveChat status is operational
Updated from LiveChat official status page
LiveChat not working for you?

LiveChat issues reported in the last 24 hours

Latest comments about LiveChat problems

  • J
    15 days ago

    Jenny Livechat not loading (browser, pc app, mobile app)

  • A
    about 1 month ago

    andrew cannot login. website has no widget

  • M
    about 1 month ago

    Maria Livechat is just loading

  • D
    about 1 month ago

    Dallas LiveChat is not responding. I quit the app, but now it's just loading.

  • J
    about 1 month ago

    Julie Live Chat is not loading for any of our agents.

  • K
    about 1 month ago

    Karsten Cannot load page where chats are accepted and communicated with

  • B
    2 months ago

    Branislav LiveChat is not working, stuck on loading screen

  • B
    2 months ago

    Branislav Agent Application stopped working, in browser also not working

  • B
    2 months ago

    Bethany won't log in, just shows processing

  • I
    2 months ago

    Igors application and livechat page online (web version) is loading....

  • K
    2 months ago

    Kevin We are getting the spinning wheel on our LiveChat with

  • U
    3 months ago

    usman mobile app media loading not working and chat archiving issue

  • S
    5 months ago

    Sachin i cant work on live chat

  • A
    5 months ago

    ALi I am looking to upgrade the service but its just keep rotating

  • S
    5 months ago

    Shannon Not able to access livechat

Latest LiveChat status updates

Agent app issue

Major Resolved

July 09, 2024 · lasted 29 minutes

We are currently investigating this issue.

Issues with Agent Application

Minor Resolved

June 19, 2024 · lasted about 1 hour

Issues with accessing agent application and webhooks

Sign up and check all outage history

LiveChat outages in the last 30 days

Number of Incidents

3 issues

Last incident

5 days ago

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Stay informed about LiveChat status changes

IsDown offers an easy way to monitor LiveChat with maximum flexibility

Major Outages Notifications

IsDown monitors LiveChat for major outages. A major outage is when LiveChat experiences a critical issue that severely affects one or more services/regions. When LiveChat marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors LiveChat status page for minor outages. A minor outage is when LiveChat experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in LiveChat status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

LiveChat publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors LiveChat and all their 6 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

LiveChat and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Frequently Asked Questions

Is LiveChat down today?

LiveChat is currently operational. In the last 24 hours, there were 0 outages reported. IsDown continuously monitors the LiveChat status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest LiveChat outages, issues and problems' at the top of the page.

When was the last LiveChat outage?

LiveChat last outage was on July 09, 2024 with the title "Agent app issue"

LiveChat not working for you? How do I know if LiveChat is down?
  • Check on the top of the page if there are any reported problems by other users.
  • Find their support at their official website.
  • Find their support contact at their official status page.
How can I check LiveChat status and outages?
Why use IsDown to monitor LiveChat instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor LiveChat and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled. Check more details in here.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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