LiveChat status. Is LiveChat down right now?
LiveChat status updated
What is LiveChat status right now?
LiveChat is working normally
IsDown last checked LiveChat status on at . We've received 0 user reports in the past 24 hours.
Monitoring since May 2020
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163 incidents caught
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6 components tracked in real-time
LiveChat service health over the last 24 hours
This chart shows the number of user-reported issues for LiveChat service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
LiveChat Outage Map
See where users report LiveChat is down. The map shows recent LiveChat outages from around the world.
LiveChat Outage Map
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Monitor LiveChat status and outages
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Downtime health for the last 90 days
In the last 90 days, LiveChat had 9 incidents with a median duration of 21 minutes.
9
Incidents
0
Major Outages
9
Minor Incidents
21
minute
Median Resolution
Latest LiveChat outages detected by IsDown
Check LiveChat status history below. IsDown detects when LiveChat is down, tracking both official outages and user-reported issues.
| Title | Started At | Duration |
|---|---|---|
|
We noticed a performance degradation in our services related to issues with our cloud provider. W...
|
Jan 20, 2026 at 11:28 PM UTC
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about 2 hours |
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We noticed a performance degradation in our services related to issues with our cloud provider. W...
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Jan 20, 2026 at 04:24 PM UTC
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about 4 hours |
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Chat widget on Text websites is not responding. Customer’s licenses are not affected.
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Jan 20, 2026 at 02:50 PM UTC
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20 minutes |
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Degradation in performance of sending and receiving messages through the chat widget.
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Jan 20, 2026 at 02:49 PM UTC
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20 minutes |
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We are currently investigating this issue. We will post further updates as soon as we know more.
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Jan 13, 2026 at 07:03 AM UTC
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12 minutes |
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We are experiencing issues with logging into the agent app. This issue is limited to only a few l...
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Dec 13, 2025 at 03:55 PM UTC
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41 minutes |
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We are investigating an issue where the chat widget might not be visible on direct.lc.chat links
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Dec 08, 2025 at 12:15 PM UTC
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21 minutes |
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We are currently aware of an issue where some browsers are incorrectly flagging links to files sh...
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Nov 26, 2025 at 01:00 PM UTC
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about 18 hours |
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We are currently investigating this issue.
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Nov 24, 2025 at 12:25 PM UTC
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19 minutes |
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We are currently investigating this issue.
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Jul 31, 2025 at 12:42 PM UTC
|
35 minutes |
Get alerts when LiveChat is down
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
LiveChat Components Status
Check if any LiveChat component is down. View the current status of 6 services and regions.
| Component | Status | Details |
|---|---|---|
| Agent apps status | OK | View details |
| API status | OK | View details |
| Chat widget status | OK | View details |
| Integrations status | OK | View details |
| Subprocessors' service status | OK | View details |
| Support chat on www.livechat.com status | OK | View details |
About LiveChat Status and Outage Monitoring
IsDown has monitored LiveChat continuously since May 2020, tracking this Customer Support & Success for 6 years. Over that time, we've documented 157 outages and incidents, averaging 2.3 per month. When LiveChat goes down, incidents typically resolve within 176 minutes based on historical data.
We monitor LiveChat's official status page across 6 components. IsDown interprets LiveChat statuses (operational and incident) to deliver precise health metrics and filter alerts by the components you actually use.
When LiveChat is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.
Engineering and operations teams rely on IsDown to track LiveChat status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.
How IsDown Monitors LiveChat
IsDown checks LiveChat's status page every few minutes, across all 6 components. We combine official status data with user reports to detect when LiveChat is down, often before the vendor announces it.
When LiveChat status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.
What you get when monitoring LiveChat with IsDown
Track LiveChat incidents and downtimes by severity
IsDown checks LiveChat official status page for major/minor outages or downtimes. A major outage is when LiveChat experiences a critical issue that severely affects one or more services/regions. A minor incident is when LiveChat experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a LiveChat outage, we send you an alert and update your dashboard and status page.
Get alerted as soon as users report problems with LiveChat
LiveChat and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
All the details of LiveChat outages and downtimes
IsDown collects all information from the outages published in LiveChat status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Only get alerted on the LiveChat outages that impact your business
IsDown monitors LiveChat and all their 6 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Monitor LiveChat Alongside All Your Dependencies
LiveChat is just one of 5,451 services IsDown monitors. Add all your critical dependencies to one dashboard, get alerts when any service is down, and share a status page with your team.
One Dashboard
Monitor LiveChat health alongside all your other vendors in a single view.
Smart Alerts
Get notified when LiveChat is down. Filter by severity to skip noise.
20+ Integrations
Route LiveChat outage alerts to Slack, Teams, PagerDuty, or webhooks.
Status Page
Share LiveChat service status with your team or customers on a branded page.
LiveChat Downdetector vs IsDown
Looking for LiveChat outage alerts like Downdetector? IsDown monitors LiveChat's official status page for verified incident data, not just user reports. Know exactly when LiveChat is down, which components are affected, and when service health is restored. Here's why official LiveChat status monitoring beats crowdsourced detection:
| Features | IsDown | Downdetector |
|---|---|---|
| Official LiveChat status page monitoring. Know when LiveChat is down with real time incident details. | ||
| Monitor 5,450+ services including LiveChat in a single dashboard. | ||
| Instant LiveChat outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring: LiveChat official status plus user reports for early outage detection. | ||
| Maintenance feed for LiveChat | ||
| Granular alerts filtering by LiveChat components and regions. |
Monitor LiveChat Status with IsDown
14-day free trial • No credit card required
Frequently Asked Questions
Is LiveChat down today?
LiveChat isn't down. You can check LiveChat status and incident details on the top of the page. IsDown continuously monitors LiveChat official status page every few minutes. In the last 24 hours, there were 0 outages reported.
What is the current LiveChat status?
LiveChat is currently operational. You can check LiveChat status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Is there a LiveChat outage now?
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Is LiveChat down today or just slow?
Currently there's no report of LiveChat being slow. Check on the top of the page if there are any reported problems by other users.
How are LiveChat outages detected?
IsDown monitors the LiveChat official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Is LiveChat having an outage right now?
LiveChat last outage was on January 20, 2026 with the title "Performance degradation of our services"
How to check if LiveChat is down?
- Subscribe (if possible) to updates on the official status page.
- Create an account in IsDown. Start monitoring LiveChat and get alerts in real-time when LiveChat has outages.
Why use IsDown to monitor LiveChat instead of the official status page?
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor LiveChat and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
How IsDown compares to DownDetector when monitoring LiveChat?
IsDown and DownDetector help users determine if LiveChat is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about LiveChat's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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