Check if LiveChat Support chat on www.livechat.com is down, recent outages, user-reported issues, and outages map.
LiveChat Support chat on www.livechat.com is working normally
Last checked from LiveChat's status page
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 28 incidents for LiveChat Support chat on www.livechat.com since started monitoring LiveChat status in May 2020. We collect data from 4484+ services, and normalize the data to give you a clear picture of the impact of the outage.
| Date | Status | Incident | Duration |
|---|---|---|---|
|
Jul 31, 2025
08:42 AM EDT
|
Minor | Issues with accessing Agent Application | 35 minutes |
|
Jul 04, 2025
06:43 AM EDT
|
Major | Issues with accessing Agent Application | about 2 hours |
|
Jun 05, 2025
12:16 PM EDT
|
Minor | LiveChat chat widget - degraded performance | about 3 hours |
|
Jun 02, 2025
05:54 AM EDT
|
Minor | LiveChat - Major outage | about 1 hour |
|
May 27, 2025
06:12 AM EDT
|
Major | LiveChat - degraded performance | about 6 hours |
|
Apr 22, 2025
04:03 AM EDT
|
Minor | LiveChat - degraded performance | about 1 hour |
|
Jan 27, 2025
04:31 AM EST
|
Major | LiveChat - degraded performance | about 2 hours |
|
Dec 19, 2024
03:15 AM EST
|
Minor | LiveChat support chat widget - degraded performance | about 4 hours |
|
Nov 25, 2024
12:06 PM EST
|
Minor | LiveChat Chat Widget - degraded performance | about 1 hour |
|
Nov 25, 2024
09:23 AM EST
|
Major | LiveChat support chat widget - degraded performance | about 3 hours |
Bobby
Reconnecting issue even though my internet is okay
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Services commonly monitored together with LiveChat
LiveChat Support chat on www.livechat.com isn't down. You can check LiveChat Support chat on www.livechat.com status and incident details on the top of the page. IsDown continuously monitors LiveChat Support chat on www.livechat.com official status page every few minutes. In the last 24 hours, there were 0 outages reported.
LiveChat Support chat on www.livechat.com is currently operational. You can check LiveChat Support chat on www.livechat.com status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of LiveChat Support chat on www.livechat.com being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the LiveChat Support chat on www.livechat.com official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
LiveChat Support chat on www.livechat.com last outage was on July 31, 2025 with the title "Issues with accessing Agent Application"
A Status Page Aggregator centralizes the status updates from multiple service providers into one dashboard, allowing you to monitor and receive alerts about outages or issues from all your critical services in one place.
The Status Aggregator brings you the convenience of monitoring all your critical services in one place, eliminating the need to check the status on multiple websites. It ensures timely alerts on service disruptions, helping you quickly address issues and minimize operational impacts.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor LiveChat with maximum flexibility
IsDown monitors Support chat on www.livechat.com for major outages. A major outage is when Support chat on www.livechat.com experiences a critical issue that severely affects one or more services/regions. When LiveChat marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors LiveChat status page for minor outages. A minor outage is when Support chat on www.livechat.com experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in LiveChat status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
LiveChat publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors LiveChat and all their 6 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
LiveChat and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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