Check if Puzzel is down, official outages, user-reported issues, and outages map.
Puzzel is working normally
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Puzzel status data.
IsDown has tracked 114 incidents since started monitoring Puzzel status in February 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Incident | Duration |
---|---|---|
Oct 15, 2025
05:10 PM CEST
|
Minor
Puzzel is investigating reports of customers experiencing issues with Puzzel Contact Centre servi...
|
36 minutes |
Oct 15, 2025
01:49 PM CEST
|
Minor
Puzzel engineers are investigating and seeking to resolve an incident which is affecting the Puzz...
|
about 2 hours |
Oct 15, 2025
11:37 AM CEST
|
Minor
Puzzel is investigating reports of customers experiencing issues accessing some Puzzel services. ...
|
about 1 hour |
Oct 14, 2025
01:53 PM CEST
|
Minor
Puzzel engineers are investigating reports of customers experiencing issues accessing the Puzzel ...
|
24 minutes |
Oct 14, 2025
11:04 AM CEST
|
Minor
Puzzel engineers are currently investigating and seeking to resolve an incident which may be affe...
|
about 2 hours |
Oct 09, 2025
11:57 AM CEST
|
Minor
Puzzel engineers are currently investigating reports of customers unable to access some Puzzel W...
|
about 4 hours |
Oct 08, 2025
10:35 AM CEST
|
Minor
We are investigating and seeking to resolve an incident which may be affecting Puzzel SMS service...
|
about 4 hours |
Sep 30, 2025
02:16 PM CEST
|
Minor
We are currently investigating an issue affecting the Puzzel Contact Centre Statistics page.
...
|
24 minutes |
Sep 22, 2025
03:28 PM CEST
|
Minor
We are currently investigating an issue impacting Puzzel Contact Centre customers hosted on Puzze...
|
16 minutes |
Sep 02, 2025
09:05 AM CEST
|
Major
We are investigating and seeking to resolve an incident which is affecting our Puzzel Contact Cen...
|
about 2 hours |
Michelle - Able to sign in but unable to log on to Queue. "Unexpected Error" Clearing browser cache or restarting computer doesn't resolve the issue. .
Component | Status |
---|---|
Products | OK |
Voice Channel Regions | OK |
Additional Services | OK |
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Customer service platform offering voice channel solutions, additional support services, and product options across various global regions.
Monitoring Puzzel since February 2023
Tracking 3 Puzzel services and regions
43 incidents in 2025
Puzzel isn't down. You can check Puzzel status and incident details on the top of the page. IsDown continuously monitors Puzzel official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Puzzel is currently operational. You can check Puzzel status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Puzzel being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Puzzel official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Puzzel last outage was on October 15, 2025 with the title "Puzzel Incident Notification "
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Puzzel and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Puzzel is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Puzzel's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
Compared to Puzzel's official status page IsDown offers way more control and visibility over what's going on.
We aggregate the status of all the services you've dependent on. Have a clear view of all your dependencies and their status.
We send you an alert whenever we detect a new incident from official sources or crowdsourced reports. You will be the first to know when there is an issue with your dependencies.
Aggregate all the status information in one status page (public or private). You can also send the information and alerts to your team's tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.
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