Is Puzzel Down?
Puzzel status updated
What is Puzzel status right now?
Puzzel is working normally
IsDown last checked Puzzel status on at . We've received 0 user reports in the past 24 hours.
Monitoring since Feb 2023
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132 incidents caught
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3 components tracked in real-time
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Puzzel service health over the last 24 hours
This chart shows the number of user-reported issues for Puzzel service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
Puzzel Outage Map
See where users report Puzzel is down. The map shows recent Puzzel outages from around the world.
Puzzel Outage Map
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Monitor Puzzel status and outages
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Puzzel Downtime Health — Last 90 Days
In the last 90 days, Puzzel had 11 incidents (4 major outages and 7 minor incidents) with a median duration of 1 hour 26 minutes.
11
Incidents
4
Major Outages
7
Minor Incidents
1
hour
Median Resolution
Recent Puzzel outages detected by IsDown
Full incident reports for recent Puzzel outages, including timelines, affected components, and resolution details.
| Title | Started At | Duration |
|---|---|---|
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We are investigating reports of issues accessing Knowledgebase admin and saving changes to Callfl...
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Feb 18, 2026 at 07:29 AM UTC
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about 1 hour |
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We are investigating and seeking to resolve an incident which may be affecting Puzzel SMS service...
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Jan 29, 2026 at 07:29 AM UTC
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about 1 hour |
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Microsoft Azure is working to resolve an incident which is affecting the Puzzel Virtual Agents se...
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Jan 27, 2026 at 11:27 AM UTC
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about 11 hours |
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We are currently investigating an issue impacting Puzzel customers hosted on Puzzel's UK platform...
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Jan 26, 2026 at 09:11 AM UTC
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24 minutes |
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Telia has confirmed an ongoing incident affecting call quality in Sweden. This may result in degr...
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Jan 15, 2026 at 08:15 AM UTC
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about 4 hours |
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Puzzel engineers are currently investigating an issue affecting the generation of Live Summary in...
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Jan 13, 2026 at 02:52 PM UTC
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about 18 hours |
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We are currently investigating an incident affecting the Puzzel Contact Centre Knowledgebase Serv...
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Jan 12, 2026 at 09:16 AM UTC
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32 minutes |
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We are currently investigating an incident affecting the Puzzel Knowledgebase Service.
Custome...
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Jan 08, 2026 at 11:37 AM UTC
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about 2 hours |
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We are investigating and seeking to resolve an incident which may be affecting Puzzel SMS service...
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Jan 08, 2026 at 10:29 AM UTC
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about 4 hours |
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We are currently investigating an issue impacting Puzzel customers hosted on Puzzel's UK platform...
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Jan 08, 2026 at 10:13 AM UTC
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20 minutes |
Get alerts when Puzzel is down
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Puzzel Components Status
Check if any Puzzel component is down. View the current status of 3 services and regions.
| Component | Status | Details |
|---|---|---|
| Additional Services status | OK | View details |
| Products status | OK | View details |
| Voice Channel Regions status | OK | View details |
About Puzzel Status and Outage Monitoring
IsDown has monitored Puzzel continuously since February 2023, tracking this Customer Support & Success for 3 years. Over that time, we've documented 132 outages and incidents, averaging 3.8 per month. When Puzzel goes down, incidents typically resolve within 219 minutes based on historical data.
We monitor Puzzel's official status page across 3 components. IsDown interprets Puzzel statuses (operational and incident) to deliver precise health metrics and filter alerts by the components you actually use.
To check if Puzzel is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.
Engineering and operations teams rely on IsDown to track Puzzel status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.
How IsDown Monitors Puzzel
IsDown checks Puzzel's status page every few minutes, across all 3 components. We combine official status data with user reports to detect when Puzzel is down, often before the vendor announces it.
When Puzzel status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.
What you get when monitoring Puzzel with IsDown
Track Puzzel incidents and downtimes by severity
IsDown checks Puzzel official status page for major/minor outages or downtimes. A major outage is when Puzzel experiences a critical issue that severely affects one or more services/regions. A minor incident is when Puzzel experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Puzzel outage, we send you an alert and update your dashboard and status page.
Get alerted as soon as users report problems with Puzzel
Puzzel and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
All the details of Puzzel outages and downtimes
IsDown collects all information from the outages published in Puzzel status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Only get alerted on the Puzzel outages that impact your business
IsDown monitors Puzzel and all their 3 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Simple & Powerful
How IsDown Works
Get started in minutes. Monitor all your critical services from one place.
Step 01
We monitor official status pages
IsDown checks the status of over 5,850+ services every few minutes. We aggregate official status information and normalize it, plus collect crowdsourced reports for early outage detection.
Step 02
You get notified instantly
When we detect an incident or status change, you receive an alert immediately. Customize notifications by service, component, or severity to avoid alert fatigue.
Step 03
Everything in one dashboard
View all your services in a unified dashboard or public or private status page. Send alerts to Slack, Teams, PagerDuty, Datadog, and 20+ other tools your team already uses.
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Puzzel Downdetector vs IsDown
Looking for Puzzel outage alerts like Downdetector? IsDown monitors Puzzel's official status page for verified incident data, not just user reports. Know exactly when Puzzel is down, which components are affected, and when service health is restored. Here's why official Puzzel status monitoring beats crowdsourced detection:
| Features | IsDown | Downdetector |
|---|---|---|
| Official Puzzel status page monitoring. Know when Puzzel is down with real time incident details. | ||
| Monitor 5,850+ services including Puzzel in a single dashboard. | ||
| Instant Puzzel outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring: Puzzel official status plus user reports for early outage detection. | ||
| Maintenance feed for Puzzel | ||
| Granular alerts filtering by Puzzel components and regions. |
Monitor Puzzel Status with IsDown
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Frequently Asked Questions
Is Puzzel down today?
Puzzel isn't down. You can check Puzzel status and incident details on the top of the page. IsDown continuously monitors Puzzel official status page every few minutes. In the last 24 hours, there were 1 outages reported.
What is the current Puzzel status?
Puzzel is currently operational. You can check Puzzel status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Is there a Puzzel outage now?
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Is Puzzel down today or just slow?
Currently there's no report of Puzzel being slow. Check on the top of the page if there are any reported problems by other users.
How are Puzzel outages detected?
IsDown monitors the Puzzel official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Is Puzzel having an outage right now?
Puzzel last outage was on February 18, 2026 with the title "Puzzel Incident Notification"
How often does Puzzel go down?
IsDown has tracked 132 Puzzel incidents since February 2023. When Puzzel goes down, incidents typically resolve within 219 minutes.
Is Puzzel down for everyone or just me?
Check the Puzzel status at the top of this page. IsDown combines official status page data with user reports to show whether Puzzel is down for everyone or if the issue is on your end.
What Puzzel components does IsDown monitor?
IsDown monitors 3 Puzzel components in real-time, tracking the official status page for outages, degraded performance, and scheduled maintenance.
How to check if Puzzel is down?
- Subscribe (if possible) to updates on the official status page.
- Create an account in IsDown. Start monitoring Puzzel and get alerts in real-time when Puzzel has outages.
Why use IsDown to monitor Puzzel instead of the official status page?
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Puzzel and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
How IsDown compares to DownDetector when monitoring Puzzel?
IsDown and DownDetector help users determine if Puzzel is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Puzzel's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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