Is Puzzel Down? Check current status

Check if Puzzel is down, official outages, user-reported issues, and outages map.

Current Puzzel status

Puzzel is working normally

Updated from Puzzel official status page

Puzzel not working for you?

Puzzel service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
Puzzel Outage Map

View Puzzel Reports Map

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  • Track outages in real-time
  • Keep your team or customers informed
  • Create private or public status pages

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Puzzel recent outages and downtime history

IsDown has tracked 117 incidents since started monitoring Puzzel status in February 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Puzzel outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Nov 05, 2025
11:18 AM EST
Major
Puzzel Incident Notification
We are investigating and seeking to resolve an incident which may be affecting customers using Pu...
20 minutes
Nov 01, 2025
08:20 AM EDT
Major
Puzzel Incident Notification
We are investigating and seeking to resolve an incident which may be affecting customers using Pu...
about 4 hours
Oct 29, 2025
12:25 PM EDT
Major
Puzzel Incident Notification
We are investigating and seeking to resolve an incident which may be affecting your service. C...
about 5 hours
Oct 15, 2025
11:10 AM EDT
Minor
Puzzel Incident Notification
Puzzel is investigating reports of customers experiencing issues with Puzzel Contact Centre servi...
36 minutes
Oct 15, 2025
07:49 AM EDT
Minor
Puzzel Incident Notification
Puzzel engineers are investigating and seeking to resolve an incident which is affecting the Puzz...
about 2 hours
Oct 15, 2025
05:37 AM EDT
Minor
Puzzel Incident Notification
Puzzel is investigating reports of customers experiencing issues accessing some Puzzel services. ...
about 1 hour
Oct 14, 2025
07:53 AM EDT
Minor
Puzzel Incident Notification
Puzzel engineers are investigating reports of customers experiencing issues accessing the Puzzel ...
24 minutes
Oct 14, 2025
05:04 AM EDT
Minor
Puzzel Incident Notification
Puzzel engineers are currently investigating and seeking to resolve an incident which may be affe...
about 2 hours
Oct 09, 2025
05:57 AM EDT
Minor
Puzzel WFM Incident
Puzzel engineers are currently investigating reports of customers unable to access some Puzzel W...
about 4 hours
Oct 08, 2025
04:35 AM EDT
Minor
Puzzel Incident Notification
We are investigating and seeking to resolve an incident which may be affecting Puzzel SMS service...
about 4 hours
Sign up to check more outage history

Be the first to know when Puzzel goes down

  • Monitor external dependencies in one place
  • Track outages in real-time
  • Keep your team or customers informed
  • Create private or public status pages

Start Free Trial

User comments about Puzzel status

See what users are saying about Puzzel issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

  • Michelle - Able to sign in but unable to log on to Queue. "Unexpected Error" Clearing browser cache or restarting computer doesn't resolve the issue. .

Puzzel components or services current status

Component Status Details
Additional Services status OK View details
Products status OK View details
Voice Channel Regions status OK View details

Users who monitor Puzzel status also monitor these services

Users are monitoring tens of services with IsDown. Here are some that are monitored together with Puzzel. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.

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MINOR
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OK
Okta

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GitHub

GitHub

OK
Slack

Slack

OK
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OK
commercetools

commercetools

OK
Zuora

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Contentful

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OK
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Smarty

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OK
Zeplin

Zeplin

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Bridge

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GoCardless

GoCardless

OK
Libsyn

Libsyn

OK
View all services Start Monitoring Your Dependencies

Customer service platform offering voice channel solutions, additional support services, and product options across various global regions.

Monitoring Puzzel since February 2023

Tracking 3 Puzzel services and regions

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46 incidents in 2025

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Alerts 30+ minutes before official updates

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How to monitor the status of Puzzel and all your dependencies?

IsDown is a status page aggregator that monitors if Puzzel and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Puzzel, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors Puzzel?

IsDown monitors Puzzel health in almost real-time

Every few minutes we go to the status page of Puzzel (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Puzzel's 3 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in Puzzel, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Puzzel and other services.

One status page to monitor all your external dependencies

What you get when monitoring Puzzel with IsDown

Track Puzzel incidents and downtimes by severity

IsDown checks Puzzel official status page for major/minor outages or downtimes. A major outage is when Puzzel experiences a critical issue that severely affects one or more services/regions. A minor incident is when Puzzel experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Puzzel outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with Puzzel

Puzzel and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of Puzzel outages and downtimes

IsDown collects all information from the outages published in Puzzel status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Only get alerted on the Puzzel outages that impact your business

IsDown monitors Puzzel and all their 3 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Puzzel but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor Puzzel and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

Start Monitoring for Free
Monitor Puzzel and all your external dependencies in real-time

Get notified imediatelly when there's an issue with Puzzel or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Puzzel and other services.

Start Monitoring for Free
Get notified imediatelly when there's an issue with Puzzel or other services

Send outage information from Puzzel and other services to your tools

IsDown integrates with 20+ tools. Connect the status of Puzzel and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

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Send outage information from Puzzel and other services to your tools

Share Puzzel status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Puzzel down?'

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Share Puzzel status in your status page

Puzzel Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect Puzzel outages, IsDown monitors Puzzel's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official Puzzel status page monitoring with real-time incident details.
Monitor 4,522+ services including Puzzel in a single dashboard.
Instant Puzzel outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of Puzzel official status and user-reported issues.
Maintenance feed for Puzzel
Granular alerts filtering by Puzzel components and regions.
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Frequently Asked Questions

Is Puzzel down today?

Puzzel isn't down. You can check Puzzel status and incident details on the top of the page. IsDown continuously monitors Puzzel official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Puzzel status?

Puzzel is currently operational. You can check Puzzel status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Puzzel outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Puzzel down today or just slow?

Currently there's no report of Puzzel being slow. Check on the top of the page if there are any reported problems by other users.

How are Puzzel outages detected?

IsDown monitors the Puzzel official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Puzzel having an outage right now?

Puzzel last outage was on November 05, 2025 with the title "Puzzel Incident Notification"

How to check if Puzzel is down?

Why use IsDown to monitor Puzzel instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Puzzel and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Puzzel?

IsDown and DownDetector help users determine if Puzzel is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Puzzel's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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