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Puzzel is operational

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Current Puzzel official ongoing incidents

No incidents reported in Puzzel's status page

IsDown pulls data from Puzzel's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.

Puzzel issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about Puzzel problems

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Puzzel outage history

IsDown has tracked 86 incidents since started monitoring Puzzel status in February 2023.

  • Apr 08 2025

    11 days ago · lasted 40 minutes

    We are investigating and seeking to resolve an incident which is affecting Verint services. Customer using Verint may not be able to login. We apologise for the potential impact of this incident on you and your business. More details

  • Apr 01 2025

    18 days ago · lasted about 10 hours

    We are investigating and seeking to resolve an incident affecting Puzzel Case Management (PCM). PCM customers hosted on AWS may experience issues with report generation. Our Operations team are investigating this issue as a priority. We a... More details

  • Mar 31 2025

    19 days ago · lasted about 5 hours

    We are investigating and seeking to resolve an incident which may be affecting Puzzel Case Management. Customers may be experiencing issues with generating reports and intermittent 404/500 errors when logging in or collecting tickets. Our Op... More details

  • Feb 2023 ...
    IsDown started monitoring Puzzel status

    We've tracked and collected 86 incidents since started monitoring Puzzel status

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Monitoring 3 Puzzel services and regions

15 incidents in 2025

Puzzel outages in the last 30 days

Number of Incidents

4 issues

Last incident

11 days ago

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Frequently Asked Questions

Is Puzzel down today?

Puzzel isn't down. You can check Puzzel status and incident details on the top of the page. IsDown continuously monitors Puzzel official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Puzzel status?

Puzzel is currently operational. You can check Puzzel status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Puzzel outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Puzzel slow today?

Currently there's no report of Puzzel being slow. Check on the top of the page if there are any reported problems by other users.

How are Puzzel outages detected?

IsDown monitors the Puzzel official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Puzzel outage?

Puzzel last outage was on April 08, 2025 with the title "Puzzel Incident Notification "

Puzzel not working for you? How do I know if Puzzel is down?

How can I check Puzzel status and outages?

Why use IsDown to monitor Puzzel instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Puzzel and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about Puzzel status changes?

IsDown offers an easy way to monitor Puzzel with maximum flexibility

Major Outages Notifications

IsDown monitors Puzzel for major outages. A major outage is when Puzzel experiences a critical issue that severely affects one or more services/regions. When Puzzel marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Puzzel status page for minor outages. A minor outage is when Puzzel experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Puzzel status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Component Filtering

IsDown monitors Puzzel and all their 3 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Puzzel and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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