Outage in Puzzel
Puzzel Incident Notification
Resolved Minor
October 26, 2026 - Started 7 days ago
- Lasted 12 minutes
Incident Report
Summary AI Generated
Puzzel experienced a minor incident lasting 12 minutes affecting its Chat services, during which agents were unable to send messages in ongoing chat conversations. The Operations team investigated the issue as a priority. The incident was resolved within a short timeframe with minimal prolonged disruption.
We are investigating and seeking to resolve an incident which may be affecting Puzzel Chat services.
Agents may be unable to send messages in ongoing chat conversations.
Our Operations team are currently investigating this issue as a priority.
We apologise for the potential impact of this incident on you and your business.
Agents may be unable to send messages in ongoing chat conversations.
Our Operations team are currently investigating this issue as a priority.
We apologise for the potential impact of this incident on you and your business.
Components affected
Puzzel ProductsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
7 days ago - at 10/26/2026 09:20AM
We are investigating and seeking to resolve an incident which may be affecting Puzzel Chat services.
Agents may be unable to send messages in ongoing chat conversations.
Our Operations team are currently investigating this issue as a priority.
We apologise for the potential impact of this incident on you and your business.
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