Outage in Puzzel
Puzzel Incident Notification
Resolved Minor
October 15, 2026 - Started 4 days ago
- Lasted 24 minutes
Incident Report
Summary AI Generated
**Puzzel Contact Centre – Call Connectivity Incident** On 15 October 2026, Puzzel Contact Centre experienced a minor incident lasting approximately 24 minutes, during which customers reported issues with call connectivity. Puzzel's engineering team investigated the problem as a priority. The incident was resolved within the same timeframe with no further updates issued.
Puzzel is investigating reports of customers experiencing issues with Puzzel Contact Centre services.
Customers may be experiencing issues with call connectivity.
Our Engineering teams are currently investigating this issue as a priority.
We apologise for the potential impact of this incident on you and your business.
Customers may be experiencing issues with call connectivity.
Our Engineering teams are currently investigating this issue as a priority.
We apologise for the potential impact of this incident on you and your business.
Components affected
Puzzel ProductsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
4 days ago - at 10/15/2026 12:37PM
Puzzel is investigating reports of customers experiencing issues with Puzzel Contact Centre services.
Customers may be experiencing issues with call connectivity.
Our Engineering teams are currently investigating this issue as a priority.
We apologise for the potential impact of this incident on you and your business.
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