Outage in Puzzel
Puzzel Incident Notification
Resolved Major
October 14, 2026 - Started 5 days ago
- Lasted 12 minutes
Incident Report
Summary AI Generated
**Puzzel Contact Centre – Login Incident Summary** Puzzel experienced a major incident lasting approximately 12 minutes in which customers were unable to log in to the Agent Application, affecting the Voice Channel and broader Contact Centre products. Engineering teams investigated the issue as a priority, and the incident was resolved within the 12-minute window.
Puzzel is investigating reports of customers experiencing issues with Puzzel Contact Centre services.
Customers may be experiencing issues logging in to the Agent Application.
Our Engineering teams are currently investigating this issue as a priority.
We apologise for the potential impact of this incident on you and your business.
Customers may be experiencing issues logging in to the Agent Application.
Our Engineering teams are currently investigating this issue as a priority.
We apologise for the potential impact of this incident on you and your business.
Trusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
5 days ago - at 10/14/2026 09:19AM
Puzzel is investigating reports of customers experiencing issues with Puzzel Contact Centre services.
Customers may be experiencing issues logging in to the Agent Application.
Our Engineering teams are currently investigating this issue as a priority.
We apologise for the potential impact of this incident on you and your business.
Latest Puzzel outages
Puzzel Incident Notification - 4 days ago
Puzzel Incident Notification - 8 days ago
Puzzel Incident Notification - about 1 month ago
Puzzel Incident Notification - about 1 month ago
Puzzel Incident Notification - about 1 month ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
