Outage in LiveChat

Issues with accessing Agent Application

Resolved Major
July 04, 2025 - Started about 8 hours ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating this issue.
Latest Updates ( sorted recent to last )
RESOLVED about 6 hours ago - at 07/04/2025 12:19PM

This incident has been resolved.

MONITORING about 7 hours ago - at 07/04/2025 11:55AM

We are continuing to monitor for any further issues.

MONITORING about 7 hours ago - at 07/04/2025 11:45AM

Fixes are applied we are monitoring the situation

MONITORING about 7 hours ago - at 07/04/2025 11:26AM

We are continuing to monitor the fix result and bringing back the full functionality

MONITORING about 7 hours ago - at 07/04/2025 11:10AM

We are monitoring the results of the applied fix and working on resolving the issue as soon as possible

MONITORING about 8 hours ago - at 07/04/2025 10:55AM

A fix has been implemented, and we are monitoring the results

IDENTIFIED about 8 hours ago - at 07/04/2025 10:49AM

The issue had been identified and the fix is being implemented

INVESTIGATING about 8 hours ago - at 07/04/2025 10:43AM

We are currently investigating this issue.

Latest LiveChat outages

LiveChat - Major outage - about 1 month ago
LiveChat - degraded performance - about 1 month ago

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