**LiveChat experienced a login outage lasting approximately 1 hour on September 26, 2026.** The issue prevented some customers from accessing the platform. A fix was implemented and the team moved to monitoring, with minor residual disruptions expected during recovery.
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A fix has been implemented, and we are monitoring the results. Some customers may still experience minor disruptions while systems recover. We will share updates if the situation changes.
We are investigating an issue affecting some customers. Our team is working to identify the root cause and restore normal service as quickly as possible. We will share an update as soon as more information is available.
We’re currently experiencing issues with logging in to LiveChat. Our team is aware of the problem and is working on resolving it as soon as possible
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