Is Dixa Down? Check current status

Check if Dixa is down, official outages, user-reported issues, and outages map.

Current Dixa status

Dixa is working normally

Updated from Dixa official status page

Dixa not working for you?

Dixa service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
Dixa Outage Map

View Dixa Reports Map

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Dixa recent outages and downtime history

IsDown has tracked 170 incidents since started monitoring Dixa status in May 2020. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Dixa outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Oct 20, 2025
09:55 AM PDT
Minor
Degraded performance - telephony services
We continue seeing interruptions with the telephony service. Inbound and outbound traffic on some...
about 6 hours
Oct 20, 2025
12:16 AM PDT
Major
Telephony incident
We have received reports of instability in the platform. We are investigating the issue. Updates ...
about 6 hours
Oct 14, 2025
03:14 AM PDT
Minor
Degraded performance
We have received reports of instability in the platform. We are investigating the issue. Updates ...
11 minutes
Oct 14, 2025
01:24 AM PDT
Major
Degraded performance - Translations not working
We are experiencing some difficulties with translations for AI Co-pilot. We are investigating the...
about 4 hours
Sep 09, 2025
06:45 AM PDT
Minor
Degraded performance for Analytics and Real-time Dashboard
We are experiencing some difficulties with Analytics data being delayed, which affects the Analyt...
about 2 hours
Aug 26, 2025
07:30 AM PDT
Minor
Mim Data Source Sync Failures
We are currently experiencing issues with new Mim synchronizations to data sources. While all pre...
1 day
Aug 26, 2025
01:58 AM PDT
Major
TrustPilot conversations not offered
We are currently investigating an issue with Trustpilot conversations not being offered to agents
about 1 hour
Aug 11, 2025
08:22 AM PDT
Minor
AI Voice transcript not working
We are experiencing some difficulties with creating Voice transcripts. This only affects the cre...
15 minutes
Jul 08, 2025
01:41 AM PDT
Minor
Some articles not loading on Dixa Knowledge
We've noticed that some of the articles are not loading on Dixa Knowledge base. We are investigat...
42 minutes
Jul 01, 2025
02:01 AM PDT
Minor
Loading conversations not working
We are currently investigating an issue with loading conversations.
15 minutes
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Be the first to know when Dixa goes down

  • Monitor external dependencies in one place
  • Track outages in real-time
  • Keep your team or customers informed
  • Create private or public status pages

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User comments about Dixa status

See what users are saying about Dixa issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

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Customer service platform that supports inbound and outbound calls, live chat, social messaging, and provides analytics and reporting features.

Monitoring Dixa since May 2020

Tracking 15 Dixa services and regions

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21 incidents in 2025

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How to monitor the status of Dixa and all your dependencies?

IsDown is a status page aggregator that monitors if Dixa and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Dixa, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors Dixa?

IsDown monitors Dixa health in almost real-time

Every few minutes we go to the status page of Dixa (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Dixa's 15 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in Dixa, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Dixa and other services.

One status page to monitor all your external dependencies

What you get when monitoring Dixa with IsDown

Track Dixa incidents and downtimes by severity

IsDown checks Dixa official status page for major/minor outages or downtimes. A major outage is when Dixa experiences a critical issue that severely affects one or more services/regions. A minor incident is when Dixa experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Dixa outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with Dixa

Dixa and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of Dixa outages and downtimes

IsDown collects all information from the outages published in Dixa status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming Dixa maintenance events

Dixa publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the Dixa outages that impact your business

IsDown monitors Dixa and all their 15 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Dixa but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor Dixa and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

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Monitor Dixa and all your external dependencies in real-time

Get notified imediatelly when there's an issue with Dixa or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Dixa and other services.

Start Monitoring for Free
Get notified imediatelly when there's an issue with Dixa or other services

Send outage information from Dixa and other services to your tools

IsDown integrates with 20+ tools. Connect the status of Dixa and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

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Send outage information from Dixa and other services to your tools

Share Dixa status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Dixa down?'

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Share Dixa status in your status page

Dixa Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect Dixa outages, IsDown monitors Dixa's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official Dixa status page monitoring with real-time incident details.
Monitor 4,522+ services including Dixa in a single dashboard.
Instant Dixa outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of Dixa official status and user-reported issues.
Maintenance feed for Dixa
Granular alerts filtering by Dixa components and regions.
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Frequently Asked Questions

Is Dixa down today?

Dixa isn't down. You can check Dixa status and incident details on the top of the page. IsDown continuously monitors Dixa official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Dixa status?

Dixa is currently operational. You can check Dixa status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Dixa outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Dixa down today or just slow?

Currently there's no report of Dixa being slow. Check on the top of the page if there are any reported problems by other users.

How are Dixa outages detected?

IsDown monitors the Dixa official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Dixa having an outage right now?

Dixa last outage was on October 20, 2025 with the title "Degraded performance - telephony services"

How to check if Dixa is down?

Why use IsDown to monitor Dixa instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Dixa and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Dixa?

IsDown and DownDetector help users determine if Dixa is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Dixa's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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