What is Dixa current status?

Dixa is currently operational. You can check Dixa status and current incidents and outages on the top of the page. The status is updated in almost real-time, and you can see the issues affecting customers.

Dixa was not down today according to the official status page. In the last 24 hours, there were 0 outages reported. IsDown continuously monitors the Dixa status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest Dixa outages, issues and problems' at the top of the page.

How to monitor or check Dixa status?

You can use IsDown service or go to Dixa official status page. Some accounts also use Twitter to communicate the status.

How can I be notified when Dixa is having issues or undergoing maintenance?

You can create an account in IsDown and monitor multiple services or subscribe for updates on the official status page. IsDown will send you a notification in real-time when Dixa has issues. Dixa official status page might also offer notification options such as email, SMS, or Slack.

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Is Dixa Down? Check current status

Check if Dixa is down, official outages, user-reported issues, and outages map.

Current Dixa status

Dixa is working normally

Updated from Dixa official status page a few minutes ago

Dixa service health. Issues reported in the last 24 hours

Working Normally

Possible Incident

Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Dixa status data.

View Dixa Outage Reports Map

Recent Dixa Outages and Downtime History

IsDown has tracked 168 incidents since started monitoring Dixa status in May 2020. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date	Incident	Duration
Oct 14, 2025 10:14 AM UTC	Minor Degraded performance We have received reports of instability in the platform. We are investigating the issue. Updates ...	11 minutes
Oct 14, 2025 08:24 AM UTC	Major Degraded performance - Translations not working We are experiencing some difficulties with translations for AI Co-pilot. We are investigating the...	about 4 hours
Sep 09, 2025 01:45 PM UTC	Minor Degraded performance for Analytics and Real-time Dashboard We are experiencing some difficulties with Analytics data being delayed, which affects the Analyt...	about 2 hours
Aug 26, 2025 02:30 PM UTC	Minor Mim Data Source Sync Failures We are currently experiencing issues with new Mim synchronizations to data sources. While all pre...	1 day
Aug 26, 2025 08:58 AM UTC	Major TrustPilot conversations not offered We are currently investigating an issue with Trustpilot conversations not being offered to agents	about 1 hour
Aug 11, 2025 03:22 PM UTC	Minor AI Voice transcript not working We are experiencing some difficulties with creating Voice transcripts. This only affects the cre...	15 minutes
Jul 08, 2025 08:41 AM UTC	Minor Some articles not loading on Dixa Knowledge We've noticed that some of the articles are not loading on Dixa Knowledge base. We are investigat...	42 minutes
Jul 01, 2025 09:01 AM UTC	Minor Loading conversations not working We are currently investigating an issue with loading conversations.	15 minutes
Jun 12, 2025 12:29 PM UTC	Minor Degraded performance - Search We are experiencing some difficulties with Search. We are investigating the matter. Next update ...	3 days
May 31, 2025 01:28 PM UTC	Minor Degraded performance We have received reports of instability in the platform. We are investigating the issue. Updates ...	about 4 hours

Dixa problems reported by users

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Dixa status page - All services & components

Component	Status
Email	OK
Telephony	OK
Agent Interface	OK
Chat Widget	OK
Public API	OK
Webhooks	OK
Facebook Messenger	OK
WhatsApp	OK
Analytics	OK
Search	OK

Customer service platform that supports inbound and outbound calls, live chat, social messaging, and provides analytics and reporting features.

Monitoring Dixa since May 2020

Tracking 15 Dixa services and regions

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Check their official status page.

19 incidents in 2025

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Frequently Asked Questions

Is Dixa down today?

Dixa isn't down. You can check Dixa status and incident details on the top of the page. IsDown continuously monitors Dixa official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Dixa status?

Dixa is currently operational. You can check Dixa status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Dixa outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Dixa down today or just slow?

Currently there's no report of Dixa being slow. Check on the top of the page if there are any reported problems by other users.

How are Dixa outages detected?

IsDown monitors the Dixa official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Dixa having an outage right now?

Dixa last outage was on October 14, 2025 with the title "Degraded performance"

How to check if Dixa is down?

Subscribe (if possible) to updates on the official status page.
Create an account in IsDown. Start monitoring Dixa and get alerts in real-time when Dixa has outages.

Why use IsDown to monitor Dixa instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Dixa and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Dixa?

IsDown and DownDetector help users determine if Dixa is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Dixa's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about Dixa status changes?

IsDown offers an easy way to monitor Dixa with maximum flexibility

Major Outages Notifications

IsDown monitors Dixa for major outages. A major outage is when Dixa experiences a critical issue that severely affects one or more services/regions. When Dixa marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Dixa status page for minor outages. A minor outage is when Dixa experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Dixa status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Dixa publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Dixa and all their 15 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Detection

Dixa and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.