Is Dixa Down? Dixa Status & Outages
Dixa status updated
What is Dixa status right now?
Dixa is working normally
IsDown last checked Dixa status on at . We've received 0 user reports in the past 24 hours.
Monitoring since May 2020
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181 incidents caught
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15 components tracked in real-time
Dixa service health over the last 24 hours
This chart shows the number of user-reported issues for Dixa service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
Outage Map
See where users report Dixa is down. The map shows recent Dixa outages from around the world.
Dixa Outage Map
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Dixa Downtime Health — Last 90 Days
In the last 90 days, Dixa had 9 incidents (2 major outages and 7 minor incidents) with a median duration of 2 hours 17 minutes.
9
Incidents
2
Major Outages
7
Minor Incidents
2
hour
Median Resolution
Recent Dixa outages detected by IsDown
Full incident reports for recent Dixa outages, including timelines, affected components, and resolution details.
about 3 hours
Dec 22, 2025 at 05:30 AM
| Title | Started At | Duration |
|---|---|---|
|
We are experiencing some difficulties with the AiCoPilot feature "Smart Replies". We are investig...
|
Mar 18, 2026 at 03:02 PM UTC
|
about 5 hours |
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We have received reports of instability in the platform. We are investigating the issue. Updates ...
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Mar 11, 2026 at 08:18 AM UTC
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about 3 hours |
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We have received reports of instability in the platform. We are investigating the issue. Updates ...
|
Mar 11, 2026 at 08:17 AM UTC
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18 minutes |
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We are currently investigating an issue affecting the Help Center (Dixa Knowledge).
We will pro...
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Mar 10, 2026 at 12:38 PM UTC
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about 4 hours |
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We have received reports of instability in the platform. We are investigating the issue. Updates ...
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Mar 02, 2026 at 06:08 PM UTC
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about 2 hours |
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We have received reports of instability in the platform. We are investigating the issue. Updates ...
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Feb 20, 2026 at 02:41 PM UTC
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11 minutes |
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We are experiencing some difficulties with AI Voice transcripts. We are investigating the matter....
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Jan 27, 2026 at 11:41 AM UTC
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about 1 hour |
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We are experiencing some difficulties with searching for contacts when making outbound calls. We ...
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Jan 06, 2026 at 03:24 PM UTC
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17 minutes |
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We have received reports of instability in the platform. We are investigating the issue. Updates ...
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Dec 22, 2025 at 10:30 AM UTC
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about 3 hours |
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We are observing challenges with loading Co-pilot features. We are working on identifying the roo...
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Dec 16, 2025 at 07:49 PM UTC
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about 1 hour |
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Dixa Scheduled Maintenances
Check upcoming Dixa maintenance windows. 1 scheduled maintenances may affect Dixa status.
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Mar 26 2026Scheduled Maintenance – Analytics
Scheduled for March 26, 2026 at 05:00 PM EDT · until 08:00 PM EDT
Date: Thursday, 26 March Time: 10:00 PM – 1:00 AM CET (9:00 PM – 12:00 AM UTC) As part of our ongoing infrastructure improvements, we will be performing a scheduled upgrade to the underlying Analytics infrastructure, including the database and oth...
Dixa Components Status
Check if any Dixa component is down. View the current status of 10 services and regions.
| Component | Status | Details |
|---|---|---|
| Agent Interface status | OK | View details |
| Analytics status | OK | View details |
| Chat Widget status | OK | View details |
| Email status | OK | View details |
| Facebook Messenger status | OK | View details |
| Public API status | OK | View details |
| Search status | OK | View details |
| Telephony status | OK | View details |
| Webhooks status | OK | View details |
| WhatsApp status | OK | View details |
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Monitor Dixa alongside these services
Teams that track Dixa status also keep an eye on these services. Add them all to your IsDown dashboard for a single view of your dependencies.
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tawk.to
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Google Search
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OK
X
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OK
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Mailgun
Email Delivery
OK
SAP for Me
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OK
Retention Science
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Thanx
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MINOR
Drift
Customer Support & Success
OK
About Dixa Status and Outage Monitoring
IsDown has monitored Dixa continuously since May 2020, tracking this Customer Support & Success for 6 years. Over that time, we've documented 181 outages and incidents, averaging 2.6 per month. When Dixa goes down, incidents typically resolve within 132 minutes based on historical data.
We monitor Dixa's official status page across 15 components organized into 10 groups. IsDown interprets Dixa statuses (operational, degraded performance, partial outage, and major outage) to deliver precise health metrics and filter alerts by the components you actually use.
To check if Dixa is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.
Engineering and operations teams rely on IsDown to track Dixa status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.
How IsDown Monitors Dixa
IsDown checks Dixa's status page every few minutes, across all 15 components. We combine official status data with user reports to detect when Dixa is down, often before the vendor announces it.
When Dixa status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.
What you get when monitoring Dixa with IsDown
Track Dixa incidents and downtimes by severity
IsDown checks Dixa official status page for major/minor outages or downtimes. A major outage is when Dixa experiences a critical issue that severely affects one or more services/regions. A minor incident is when Dixa experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Dixa outage, we send you an alert and update your dashboard and status page.
Get alerted as soon as users report problems with Dixa
Dixa and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
All the details of Dixa outages and downtimes
IsDown collects all information from the outages published in Dixa status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Prepare for upcoming Dixa maintenance events
Dixa publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
Only get alerted on the Dixa outages that impact your business
IsDown monitors Dixa and all their 15 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
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How IsDown Works
Get started in minutes. Monitor all your critical services from one place.
Step 01
We monitor official status pages
IsDown checks the status of over 6,020+ services every few minutes. We aggregate official status information and normalize it, plus collect crowdsourced reports for early outage detection.
Step 02
You get notified instantly
When we detect an incident or status change, you receive an alert immediately. Customize notifications by service, component, or severity to avoid alert fatigue.
Step 03
Everything in one dashboard
View all your services in a unified dashboard or public or private status page. Send alerts to Slack, Teams, PagerDuty, Datadog, and 20+ other tools your team already uses.
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Dixa Downdetector vs IsDown
Looking for Dixa outage alerts like Downdetector? IsDown monitors Dixa's official status page for verified incident data, not just user reports. Know exactly when Dixa is down, which components are affected, and when service health is restored. Here's why official Dixa status monitoring beats crowdsourced detection:
| Features | IsDown | Downdetector |
|---|---|---|
| Official Dixa status page monitoring. Know when Dixa is down with real time incident details. | ||
| Monitor 6,020+ services including Dixa in a single dashboard. | ||
| Instant Dixa outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring: Dixa official status plus user reports for early outage detection. | ||
| Maintenance feed for Dixa | ||
| Granular alerts filtering by Dixa components and regions. |
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Frequently Asked Questions
Is Dixa down today?
Dixa isn't down. You can check Dixa status and incident details on the top of the page. IsDown continuously monitors Dixa official status page every few minutes. In the last 24 hours, there were 0 outages reported.
What is the current Dixa status?
Dixa is currently operational. You can check Dixa status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Is there a Dixa outage now?
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Is Dixa down today or just slow?
Currently there's no report of Dixa being slow. Check on the top of the page if there are any reported problems by other users.
How are Dixa outages detected?
IsDown monitors the Dixa official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Is Dixa having an outage right now?
Dixa last outage was on March 18, 2026 with the title "Degraded performance: AiCoPilot: Smart replies"
How often does Dixa go down?
IsDown has tracked 181 Dixa incidents since May 2020. When Dixa goes down, incidents typically resolve within 132 minutes.
Is Dixa down for everyone or just me?
Check the Dixa status at the top of this page. IsDown combines official status page data with user reports to show whether Dixa is down for everyone or if the issue is on your end.
What Dixa components does IsDown monitor?
IsDown monitors 15 Dixa components in real-time, tracking the official status page for outages, degraded performance, and scheduled maintenance.
How to check if Dixa is down?
- Subscribe (if possible) to updates on the official status page.
- Create an account in IsDown. Start monitoring Dixa and get alerts in real-time when Dixa has outages.
Why use IsDown to monitor Dixa instead of the official status page?
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Dixa and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
How IsDown compares to DownDetector when monitoring Dixa?
IsDown and DownDetector help users determine if Dixa is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Dixa's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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