Is BoldDesk Down? Check current status

Check if BoldDesk is down, official outages, user-reported issues, and outages map.

Current BoldDesk status

BoldDesk is working normally

Updated from BoldDesk official status page

BoldDesk not working for you?

BoldDesk service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
BoldDesk Outage Map

View BoldDesk Reports Map

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BoldDesk recent outages and downtime history

IsDown has tracked 11 incidents since started monitoring BoldDesk status in March 2025. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official BoldDesk outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Sep 15, 2025
01:39 AM EDT
Major
Service disruption — we’re investigating
We are currently experiencing an unexpected service disruption impacting some BoldDesk services. ...
about 6 hours
Sep 02, 2025
08:15 AM EDT
Major
Some services are down
22 minutes
Sep 01, 2025
02:31 AM EDT
Major
Some services are down
21 minutes
Aug 27, 2025
06:41 AM EDT
Major
Some services are down
21 minutes
Aug 25, 2025
10:21 AM EDT
Major
Some services are down
18 minutes
Aug 05, 2025
11:36 PM EDT
Major
Some services are down
23 minutes
Jun 25, 2025
04:20 AM EDT
Major
Some services are down
23 minutes
Jun 14, 2025
06:20 PM EDT
Major
Some services are down
23 minutes
Jun 11, 2025
06:43 AM EDT
Major
Some services are down
23 minutes
May 31, 2025
03:58 AM EDT
Major
Some services are down
about 4 hours
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  • Monitor external dependencies in one status page
  • Track status changes in real-time
  • Keep your team or customers informed
  • Create private or public status pages

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User comments about BoldDesk status

See what users are saying about BoldDesk issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

No comments yet

BoldDesk components or services current status

Component Status
Agent Portal OK
Customer Portal OK
Incoming Email OK
Developer APIs OK
Developer APIs Docs OK
Customer Portal Login Server OK
Agent Portal Login Server OK
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Monitoring BoldDesk since March 2025

Tracking 7 BoldDesk services and regions

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11 incidents in 2025

How to monitor the status of BoldDesk and all your dependencies?

IsDown is a status page aggregator that monitors if BoldDesk and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when BoldDesk, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors BoldDesk?

IsDown monitors BoldDesk health in almost real-time

Every few minutes we go to the status page of BoldDesk (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of BoldDesk's 7 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in BoldDesk, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from BoldDesk and other services.

What you get when monitoring BoldDesk with IsDown

Track BoldDesk incidents and downtimes by severity

IsDown checks BoldDesk official status page for major/minor outages or downtimes. A major outage is when BoldDesk experiences a critical issue that severely affects one or more services/regions. A minor incident is when BoldDesk experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a BoldDesk outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with BoldDesk

BoldDesk and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of BoldDesk outages and downtimes

IsDown collects all information from the outages published in BoldDesk status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Only get alerted on the BoldDesk outages that impact your business

IsDown monitors BoldDesk and all their 7 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor BoldDesk but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor BoldDesk and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

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Get notified imediatelly when there's an issue with BoldDesk or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from BoldDesk and other services.

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Send outage information from BoldDesk and other services to your tools

IsDown integrates with 20+ tools. Connect the status of BoldDesk and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

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Share BoldDesk status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is BoldDesk down?'

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BoldDesk Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect BoldDesk outages, IsDown monitors BoldDesk's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official BoldDesk status page monitoring with real-time incident details.
Monitor 4,522+ services including BoldDesk in a single dashboard.
Instant BoldDesk outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of BoldDesk official status and user-reported issues.
Maintenance feed for BoldDesk
Granular alerts filtering by BoldDesk components and regions.
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Frequently Asked Questions

Is BoldDesk down today?

BoldDesk isn't down. You can check BoldDesk status and incident details on the top of the page. IsDown continuously monitors BoldDesk official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current BoldDesk status?

BoldDesk is currently operational. You can check BoldDesk status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a BoldDesk outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is BoldDesk down today or just slow?

Currently there's no report of BoldDesk being slow. Check on the top of the page if there are any reported problems by other users.

How are BoldDesk outages detected?

IsDown monitors the BoldDesk official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is BoldDesk having an outage right now?

BoldDesk last outage was on September 15, 2025 with the title "Service disruption — we’re investigating"

How to check if BoldDesk is down?

Why use IsDown to monitor BoldDesk instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor BoldDesk and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring BoldDesk?

IsDown and DownDetector help users determine if BoldDesk is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about BoldDesk's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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