Is Elevio Down? Check current status

Check if Elevio is down, official outages, user-reported issues, and outages map.

Current Elevio status

Elevio is working normally

Updated from Elevio official status page

Elevio not working for you?

Elevio service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
Elevio Outage Map

View Elevio Reports Map

Be the first to know when Elevio goes down

  • Monitor external dependencies in one place
  • Track outages in real-time
  • Keep your team or customers informed
  • Create private or public status pages

Start Free Trial

Elevio recent outages and downtime history

IsDown has tracked 24 incidents since started monitoring Elevio status in May 2020. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Elevio outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Jun 25, 2024
10:20 PM EDT
Major
Scheduled maintenance
We are currently undergoing a routine maintenance, and various services will be impacted. We inte...
about 5 hours
Aug 30, 2021
02:42 PM EDT
Minor
Issue retrieving articles
There is currently an issue in the retrieval of articles, we are investigating the issue.
7 months
Dec 04, 2020
05:13 AM EST
Minor
Assistant outage
We are currently investigating this issue.
over 1 year
Nov 25, 2020
03:24 PM EST
Minor
Service gradually being restored
We are currently investigating downtime with a number of AWS services, we will report back when w...
over 1 year
Jul 29, 2019
12:59 AM EDT
Minor
CDN SSL issues
Our CDN provider is currently experiencing issues with our SSL certificate, we're aware of the is...
over 2 years
Jul 02, 2019
12:04 AM EDT
Minor
Hosted KB offline
The hosted knowledge base service is currently experiencing issues, we're investigating and will ...
over 2 years
Apr 29, 2019
10:54 PM EDT
Minor
Dashboard down
We are currently investigating this issue.
almost 3 years
Aug 20, 2018
03:15 PM EDT
Minor
Database connectivity issue
For a period of approximately 15 minutes, there was an issue with connectivity to our database. T...
over 3 years
May 06, 2018
09:55 PM EDT
Minor
KB API issues
We're currently experiencing an issue with the connection between the KB and its API, we're inves...
almost 4 years
Apr 11, 2018
10:14 PM EDT
Minor
KB reported as offline, when all was OK
We made some updates to improve the "page not found" messages to be branded, along with other err...
almost 4 years
Sign up to check more outage history

Be the first to know when Elevio goes down

  • Monitor external dependencies in one place
  • Track outages in real-time
  • Keep your team or customers informed
  • Create private or public status pages

Start Free Trial

User comments about Elevio status

See what users are saying about Elevio issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

No comments yet

Elevio components or services current status

Component Status
Additional Services OK
Content Management OK
Infrastructure OK
Partners OK

Elevio is a customer support platform that integrates knowledge management, help desk APIs, and content delivery to streamline user assistance and internal support operations.

Monitoring Elevio since May 2020

Tracking 15 Elevio services and regions

Need help? Try here:
Support at website.
Check their status page.

0 incidents in 2025

IsDown Logo

Be the first to know when your vendors go down

Unified vendor dashboard

4522+ third-party services available to monitor

Early Outage Detection

Alerts 30+ minutes before official updates

Stop the Support Flood

Cut "is it down?" tickets by 80%

Start Monitoring Today
14-day free trial • No credit card required

How to monitor the status of Elevio and all your dependencies?

IsDown is a status page aggregator that monitors if Elevio and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Elevio, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors Elevio?

IsDown monitors Elevio health in almost real-time

Every few minutes we go to the status page of Elevio (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Elevio's 15 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in Elevio, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Elevio and other services.

One status page to monitor all your external dependencies

What you get when monitoring Elevio with IsDown

Track Elevio incidents and downtimes by severity

IsDown checks Elevio official status page for major/minor outages or downtimes. A major outage is when Elevio experiences a critical issue that severely affects one or more services/regions. A minor incident is when Elevio experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Elevio outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with Elevio

Elevio and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of Elevio outages and downtimes

IsDown collects all information from the outages published in Elevio status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming Elevio maintenance events

Elevio publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the Elevio outages that impact your business

IsDown monitors Elevio and all their 15 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Elevio but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor Elevio and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

Start Monitoring for Free
Monitor Elevio and all your external dependencies in real-time

Get notified imediatelly when there's an issue with Elevio or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Elevio and other services.

Start Monitoring for Free
Get notified imediatelly when there's an issue with Elevio or other services

Send outage information from Elevio and other services to your tools

IsDown integrates with 20+ tools. Connect the status of Elevio and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

Start Monitoring for Free
Send outage information from Elevio and other services to your tools

Share Elevio status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Elevio down?'

Start Monitoring for Free
Share Elevio status in your status page

Elevio Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect Elevio outages, IsDown monitors Elevio's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official Elevio status page monitoring with real-time incident details.
Monitor 4,522+ services including Elevio in a single dashboard.
Instant Elevio outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of Elevio official status and user-reported issues.
Maintenance feed for Elevio
Granular alerts filtering by Elevio components and regions.
Start Monitoring Elevio with IsDown

14-day free trial • No credit card required

Frequently Asked Questions

Is Elevio down today?

Elevio isn't down. You can check Elevio status and incident details on the top of the page. IsDown continuously monitors Elevio official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Elevio status?

Elevio is currently operational. You can check Elevio status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Elevio outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Elevio down today or just slow?

Currently there's no report of Elevio being slow. Check on the top of the page if there are any reported problems by other users.

How are Elevio outages detected?

IsDown monitors the Elevio official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Elevio having an outage right now?

Elevio last outage was on June 25, 2024 with the title "Scheduled maintenance"

How to check if Elevio is down?

Why use IsDown to monitor Elevio instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Elevio and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Elevio?

IsDown and DownDetector help users determine if Elevio is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Elevio's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Ready to monitor Elevio and all your external dependencies?

Start Monitoring in 5 minutes

14-day free trial · No credit card required · No code required