Outage in Dixa

Degraded performance

Resolved Minor

March 11, 2026 - Started about 1 month ago - Lasted 18 minutes
Official incident page

Incident Report

Summary AI Generated

Dixa experienced platform instability affecting the Agent Interface for 18 minutes. Users reported degraded performance during this period. The service team investigated and resolved the stability issues.

We have received reports of instability in the platform. We are investigating the issue. Updates will follow

Components affected

Dixa Agent Interface

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Latest Updates ( sorted recent to last )

INVESTIGATING about 1 month ago - at 03/11/2026 08:17AM

We have received reports of instability in the platform. We are investigating the issue. Updates will follow

Latest Dixa outages

Partial outage of Agent Interface connections - 3 days ago

Degraded performance: AiCoPilot: Smart replies - 24 days ago

Degraded performance - about 1 month ago

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