Sharpen status updated a few minutes ago
Sharpen is working normally
This chart shows the number of user-reported issues for Sharpen service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report Sharpen is down. The map shows recent Sharpen outages from around the world.
Sharpen Outage MapIn the last 90 days, Sharpen had 4 incidents with a median duration of 53 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Check Sharpen status history below. IsDown detects when Sharpen is down, tracking both official outages and user-reported issues.
| Title | Started At | Duration |
|---|---|---|
|
Users of the Sharpen platform in IZ0 are likely experiencing a variety of symptoms mostly impacti...
|
Dec 30, 2025 at 09:09 PM UTC
|
about 1 hour |
|
We are currently investigating a failure to load Insights Dashboards
|
Nov 17, 2025 at 08:48 PM UTC
|
about 1 hour |
|
We are currently aware of the following symptoms in our IZ0 isolation zone
- Inbound voice calls ...
|
Nov 14, 2025 at 01:08 PM UTC
|
about 10 hours |
|
Starting at approximately 8PM Eastern, users in the Queue application are experiencing a "Could n...
|
Oct 26, 2025 at 01:06 AM UTC
|
about 1 hour |
|
As part of the wide-ranging impact that various technical vendors are experiencing (as part of th...
|
Oct 20, 2025 at 07:35 PM UTC
|
about 6 hours |
|
Due to an outage with our cloud service provider, the SharpenDB end-point is experiencing degrade...
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Oct 20, 2025 at 01:40 PM UTC
|
about 6 hours |
|
Due to a outage with a cloud service provider, the Sharpen Service desk is experiencing reachabil...
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Oct 20, 2025 at 12:43 PM UTC
|
about 13 hours |
|
This is a periodic test of our incident management system. You can ignore this message.
|
Oct 06, 2025 at 10:45 AM UTC
|
about 3 hours |
|
We are currently investigating an issue where CX CURL requests in Logic Classic result in dead air.
|
Oct 01, 2025 at 05:53 PM UTC
|
about 21 hours |
|
Starting at approximately 9:30PM Eastern, calls routing through our IZ0 infrastructure that engag...
|
Sep 18, 2025 at 03:51 AM UTC
|
about 3 hours |
Check if any Sharpen component is down. View the current status of 5 services and regions.
| Component | Status | Details |
|---|---|---|
| Isolation Zone 0 status | OK | View details |
| Isolation Zone 1 status | OK | View details |
| Points of Delivery status | OK | View details |
| Points of Presence status | OK | View details |
| SharpenCare Service Desk status | OK | View details |
IsDown has monitored Sharpen continuously since January 2022, tracking this Customer Support & Success for 4 years. Over that time, we've documented 152 outages and incidents, averaging 3.2 per month. When Sharpen goes down, incidents typically resolve within 184 minutes based on historical data.
We monitor Sharpen's official status page across 42 components organized into 5 groups. IsDown interprets Sharpen statuses (operational, degraded performance, partial outage, and major outage) to deliver precise health metrics and filter alerts by the components you actually use.
When Sharpen is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.
Engineering and operations teams rely on IsDown to track Sharpen status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.
IsDown checks Sharpen's status page every few minutes, across all 42 components. We combine official status data with user reports to detect when Sharpen is down, often before the vendor announces it.
When Sharpen status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.
IsDown checks Sharpen official status page for major/minor outages or downtimes. A major outage is when Sharpen experiences a critical issue that severely affects one or more services/regions. A minor incident is when Sharpen experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Sharpen outage, we send you an alert and update your dashboard and status page.
Sharpen and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Sharpen status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Sharpen publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Sharpen and all their 42 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Sharpen is just one of 5,421 services IsDown monitors. Add all your critical dependencies to one dashboard, get alerts when any service is down, and share a status page with your team.
Monitor Sharpen health alongside all your other vendors in a single view.
Get notified when Sharpen is down. Filter by severity to skip noise.
Route Sharpen outage alerts to Slack, Teams, PagerDuty, or webhooks.
Share Sharpen service status with your team or customers on a branded page.
Looking for Sharpen outage alerts like Downdetector? IsDown monitors Sharpen's official status page for verified incident data, not just user reports. Know exactly when Sharpen is down, which components are affected, and when service health is restored. Here's why official Sharpen status monitoring beats crowdsourced detection:
| Features |
|
Downdetector |
|---|---|---|
| Official Sharpen status page monitoring. Know when Sharpen is down with real time incident details. | ||
| Monitor 5,420+ services including Sharpen in a single dashboard. | ||
| Instant Sharpen outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring: Sharpen official status plus user reports for early outage detection. | ||
| Maintenance feed for Sharpen | ||
| Granular alerts filtering by Sharpen components and regions. |
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Sharpen isn't down. You can check Sharpen status and incident details on the top of the page. IsDown continuously monitors Sharpen official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Sharpen is currently operational. You can check Sharpen status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Sharpen being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Sharpen official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Sharpen last outage was on December 30, 2025 with the title "IZ0 unexpected experiences"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Sharpen and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Sharpen is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Sharpen's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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