Sharpen is operational
Updated a few minutes ago
IsDown pulls data from Sharpen's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
Neil
Recipients of my calls say I'm breaking up. My IT guy checked out everything and can't find any problems with Wi-Fi and my new laptop. He also checked all Sharpen settings.
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IsDown has tracked 127 incidents since started monitoring Sharpen status in January 2022.
21 days ago · lasted about 12 hours
We are currently investigating an issue causing intermittent dropped calls for inbound callers to the IZ1 (app.iz1.sharpen.cx) environment. If customers are leveraging Logic+ for their inbound IVR calls, subsequent transfers to Sharpen Q from the ... More details
21 days ago · lasted 37 minutes
Callers to the platform of IZ1 customers (those logging into app.iz1.sharpen.cx) may be experiencing dead air or disconnected calls when calling. This may be impacting up to 70% of calls, but is quite intermittent in its impact. We have all necess... More details
22 days ago · lasted about 1 hour
Customer in IZ1 (app.iz1.sharpencx.com) may be experiencing intermittent disruption to inbound calls More details
We've tracked and collected 127 incidents since started monitoring Sharpen status
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Monitoring 42 Sharpen services and regions
7 incidents in 2025
Number of Incidents
3 issues
Last incident
21 days ago
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Sharpen isn't down. You can check Sharpen status and incident details on the top of the page. IsDown continuously monitors Sharpen official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Sharpen is currently operational. You can check Sharpen status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Sharpen being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Sharpen official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Sharpen last outage was on April 10, 2025 with the title "Intermittent dropped calls (IZ1)"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Sharpen and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Sharpen with maximum flexibility
IsDown monitors Sharpen for major outages. A major outage is when Sharpen experiences a critical issue that severely affects one or more services/regions. When Sharpen marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Sharpen status page for minor outages. A minor outage is when Sharpen experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Sharpen status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Sharpen publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Sharpen and all their 42 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Sharpen and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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