Outage in LiveChat
LiveChat - degraded performance
Resolved Major
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Outage Details
We are currently investigating this issue.
Components affected
LiveChat Chat widget LiveChat API LiveChat Agent apps LiveChat Support chat on www.livechat.comLatest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 05/27/2025 04:19PM
This incident has been resolved.
MONITORING
1 day ago - at 05/27/2025 03:36PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
1 day ago - at 05/27/2025 03:06PM
We are continuing to work on a fix for this issue.
IDENTIFIED
2 days ago - at 05/27/2025 10:47AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
2 days ago - at 05/27/2025 10:46AM
We’re continuing to investigate an issue that’s preventing the app from loading for the agents and causing chat widgets on websites to not appear. We appreciate your patience as we work to resolve this as quickly as possible.
INVESTIGATING
2 days ago - at 05/27/2025 10:12AM
We are currently investigating this issue.
source IsDown
Possible Outage Indicated by User Reports
Reports started 14 minutes before official outage was reported
Latest LiveChat outages
LiveChat - degraded performance - about 1 month ago
Some transcripts emails not delivered - 4 months ago
LiveChat - degraded performance - 4 months ago
Issues with accessing Agent Application - 4 months ago
Agent App issues - 4 months ago
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