Check if LiveChat Chat widget is down, official outages, user-reported issues, and outages map.
LiveChat Chat widget is working normally
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Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 23 incidents for LiveChat Chat widget since started monitoring LiveChat status in May 2020. We collect data from 4600+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official LiveChat Chat widget outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Dec 08, 2025
12:15 PM UTC
|
Minor
We are investigating an issue where the chat widget might not be visible on direct.lc.chat links
|
21 minutes |
|
Nov 26, 2025
01:00 PM UTC
|
Minor
We are currently aware of an issue where some browsers are incorrectly flagging links to files sh...
|
about 18 hours |
|
Nov 24, 2025
12:25 PM UTC
|
Minor
We are currently investigating this issue.
|
19 minutes |
|
Jun 05, 2025
04:16 PM UTC
|
Minor
We are currently investigating an issue that may be preventing some customers from starting chats...
|
about 3 hours |
|
May 27, 2025
10:12 AM UTC
|
Major
We are currently investigating this issue.
|
about 6 hours |
|
Apr 22, 2025
08:03 AM UTC
|
Minor
We are investigating a problem with displaying the live traffic.
|
about 1 hour |
|
Jan 27, 2025
09:31 AM UTC
|
Major
We are currently investigating this issue.
|
about 2 hours |
|
Dec 27, 2024
04:51 PM UTC
|
Minor
We are currently investigating this issue.
|
about 1 hour |
|
Nov 28, 2024
06:29 AM UTC
|
Minor
We are currently investigating this issue.
|
30 minutes |
|
Nov 25, 2024
05:06 PM UTC
|
Minor
We are currently investigating this issue.
|
about 1 hour |
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See what users are saying about LiveChat Chat widget issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
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Create one dashboard to track the status of LiveChat and all your vendors. Get outage alerts via Slack, Teams, Datadog, PagerDuty and more.
Create Health DashboardJoin 1,000+ teams monitoring their stack with IsDown.
Chat widget allows website visitors to interact directly with customer support representatives in real-time as part of the LiveChat service.
Monitoring LiveChat since May 2020
Chat widget is part of LiveChat. Check the LiveChat's status.
7 incidents in 2025
LiveChat Chat widget isn't down. You can check LiveChat Chat widget status and incident details on the top of the page. IsDown continuously monitors LiveChat Chat widget official status page every few minutes. In the last 24 hours, there were 0 outages reported.
LiveChat Chat widget is currently operational. You can check LiveChat Chat widget status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of LiveChat Chat widget being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the LiveChat Chat widget official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
LiveChat Chat widget last outage was on December 08, 2025 with the title "Chat widget visibility on direct.lc.chat links"
IsDown and DownDetector help users determine if LiveChat is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about LiveChat's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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