Is Medallia Concierge Down?
Medallia Concierge status updated based on recent crowdsourced reports
What is Medallia Concierge status right now?
Medallia Concierge is working normally
IsDown last checked Medallia Concierge status on at . We've received 0 user reports in the past 24 hours.
Monitoring since Jan 2025
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55 incidents caught
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49 components tracked in real-time
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Medallia Concierge service health over the last 24 hours
This chart shows the number of user-reported issues for Medallia Concierge service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
Medallia Concierge Outage Map
See where users report Medallia Concierge is down. The map shows recent Medallia Concierge outages from around the world.
Medallia Concierge Outage Map
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Monitor Medallia Concierge status and outages
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Medallia Concierge Downtime Health — Last 90 Days
In the last 90 days, Medallia Concierge had 3 incidents (2 major outages and 1 minor incident) with a median duration of 2 hours 28 minutes.
3
Incidents
2
Major Outages
1
Minor Incidents
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hour
Median Resolution
Latest Medallia Concierge outages detected by IsDown
Check Medallia Concierge status history below. IsDown detects when Medallia Concierge is down, tracking both official outages and user-reported issues.
about 13 hours
Oct 20, 2025 at 02:50 PM
| Title | Started At | Duration |
|---|---|---|
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We are aware of an issue impacting our third-party Support chat feature, which is currently unava...
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Jan 09, 2026 at 08:03 PM UTC
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about 2 hours |
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We're aware of an issue with Analytics message volume data not populating. Our engineering team i...
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Jan 06, 2026 at 02:54 AM UTC
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1 day |
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Our OHIP integration service experienced an outage beginning around 12:00 AM ET on December 1 and...
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Dec 03, 2025 at 09:21 PM UTC
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about 2 hours |
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We are monitoring an outage with AWS impacting multiple third-party providers, including our phon...
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Oct 20, 2025 at 02:50 PM UTC
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about 13 hours |
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We've taken the necessary measures to resolve the issues affecting the Concierge App and are seei...
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Feb 07, 2025 at 03:14 PM UTC
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about 4 hours |
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We have been alerted of an issue where outbound messages are not sending for a number of services...
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Jan 28, 2025 at 12:35 PM UTC
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about 5 hours |
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We are aware of an issue affecting SFTP contact imports and actively working on a resolution. Our...
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Jan 02, 2025 at 04:14 PM UTC
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Ongoing |
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We've taken the necessary measures to resolve issues affecting the Concierge App for users and ar...
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Oct 24, 2024 at 11:50 AM UTC
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Ongoing |
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We are aware of an issue affecting CSV contact imports (Email and SFTP CSV files), which may be ...
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Jul 31, 2024 at 01:43 PM UTC
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Ongoing |
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We are actively investigating reports of outbound and inbound messages not working. Our engineeri...
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Jul 18, 2024 at 04:32 PM UTC
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Ongoing |
Get alerts when Medallia Concierge is down
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
About Medallia Concierge Status and Outage Monitoring
IsDown has monitored Medallia Concierge continuously since January 2025, tracking this Customer Support & Success for 1 year. Over that time, we've documented 55 outages and incidents, averaging 4.2 per month.
To check if Medallia Concierge is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.
Engineering and operations teams rely on IsDown to track Medallia Concierge status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.
How IsDown Monitors Medallia Concierge
IsDown checks Medallia Concierge's status page every few minutes, across all 49 components. We combine official status data with user reports to detect when Medallia Concierge is down, often before the vendor announces it.
When Medallia Concierge status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.
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How IsDown Works
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Step 01
We monitor official status pages
IsDown checks the status of over 5,850+ services every few minutes. We aggregate official status information and normalize it, plus collect crowdsourced reports for early outage detection.
Step 02
You get notified instantly
When we detect an incident or status change, you receive an alert immediately. Customize notifications by service, component, or severity to avoid alert fatigue.
Step 03
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View all your services in a unified dashboard or public or private status page. Send alerts to Slack, Teams, PagerDuty, Datadog, and 20+ other tools your team already uses.
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Frequently Asked Questions
Is Medallia Concierge down today?
Medallia Concierge isn't down. You can check Medallia Concierge status and incident details on the top of the page. IsDown continuously monitors Medallia Concierge official status page every few minutes. In the last 24 hours, there were 0 outages reported.
What is the current Medallia Concierge status?
Medallia Concierge is currently operational. You can check Medallia Concierge status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Is there a Medallia Concierge outage now?
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Is Medallia Concierge down today or just slow?
Currently there's no report of Medallia Concierge being slow. Check on the top of the page if there are any reported problems by other users.
How are Medallia Concierge outages detected?
IsDown monitors the Medallia Concierge official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Is Medallia Concierge having an outage right now?
Medallia Concierge last outage was on January 09, 2026 with the title "Support Chat is Unavailable"
How often does Medallia Concierge go down?
IsDown has tracked 55 Medallia Concierge incidents since January 2025.
Is Medallia Concierge down for everyone or just me?
Check the Medallia Concierge status at the top of this page. IsDown combines official status page data with user reports to show whether Medallia Concierge is down for everyone or if the issue is on your end.
What Medallia Concierge components does IsDown monitor?
IsDown monitors 49 Medallia Concierge components in real-time, tracking the official status page for outages, degraded performance, and scheduled maintenance.
How to check if Medallia Concierge is down?
- Subscribe (if possible) to updates on the official status page.
- Create an account in IsDown. Start monitoring Medallia Concierge and get alerts in real-time when Medallia Concierge has outages.
Why use IsDown to monitor Medallia Concierge instead of the official status page?
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Medallia Concierge and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
How IsDown compares to DownDetector when monitoring Medallia Concierge?
IsDown and DownDetector help users determine if Medallia Concierge is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Medallia Concierge's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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