Outage in Medallia Concierge

SFTP Contact Imports Issues

Resolved Major

January 02, 2025 - Started 4 months ago
Official incident page

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Outage Details

We are aware of an issue affecting SFTP contact imports and actively working on a resolution. Our team is actively working on investigating this issue.

Latest Updates ( sorted recent to last )

RESOLVED 4 months ago - at 01/02/2025 10:08PM

This incident has been resolved.

MONITORING 4 months ago - at 01/02/2025 07:03PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 4 months ago - at 01/02/2025 07:02PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 4 months ago - at 01/02/2025 05:35PM

We are continuing to investigate this issue.

INVESTIGATING 4 months ago - at 01/02/2025 04:14PM

We are aware of an issue affecting SFTP contact imports and actively working on a resolution. Our team is actively working on investigating this issue.

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