Outage in LiveChat
Messages sent via the chat widget are delayed
Resolved Minor
February 21, 2026 - Started 17 days ago
- Lasted 33 minutes
Incident Report
Many customers experienced delays of up to 30 seconds when sending messages via the chat widget. We are currently investigating the problem
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Latest Updates ( sorted recent to last )
MONITORING
17 days ago - at 02/21/2026 06:54PM
The problem should be resolved now. We are moving to monitoring.
INVESTIGATING
17 days ago - at 02/21/2026 06:52PM
We are still investigating the problem. The delay was shortened, but it is still occurring.
INVESTIGATING
17 days ago - at 02/21/2026 06:26PM
Many customers experienced delays of up to 30 seconds when sending messages via the chat widget. We are currently investigating the problem
Latest LiveChat outages
LiveChat - outage - 13 days ago
Messages sent in the chat widget may be delayed - 28 days ago
Performance degradation of our services - about 2 months ago
Performance degradation of our services - about 2 months ago
Chat widget not working on Text websites - about 2 months ago
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