Outage in LiveChat
Chat widget not working on Text websites
Resolved Minor
January 20, 2026 - Started 8 days ago
- Lasted 20 minutes
Incident Report
Chat widget on Text websites is not responding. Customer’s licenses are not affected.
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Latest Updates ( sorted recent to last )
MONITORING
8 days ago - at 01/20/2026 02:56PM
Fixes have been applied, we are monitoring the performance
INVESTIGATING
8 days ago - at 01/20/2026 02:50PM
Chat widget on Text websites is not responding. Customer’s licenses are not affected.
Latest LiveChat outages
Performance degradation of our services - 8 days ago
Performance degradation of our services - 8 days ago
Chat widget performance degradation - 8 days ago
Some users might not be able to access the LiveChat app - 16 days ago
Agent App | Blank pages issue - about 2 months ago
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