Outage in LiveChat
Workflows delay
Resolved Minor
May 18, 2026 - Started 7 days ago
- Lasted about 2 hours
Incident Report
Summary AI Generated
LiveChat experienced a workflows delay issue that affected some customers for 2.1 hours. The service team implemented a fix and monitored the system for stability, with some customers potentially experiencing minor disruptions during the recovery period. The incident was classified as minor and has been resolved.
We are investigating an issue affecting some customers. We are working to confirm the cause and restore normal service as quickly as possible. We will share an update as soon as more information is available.
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Latest Updates ( sorted recent to last )
MONITORING
7 days ago - at 05/19/2026 03:45AM
We implemented a fix, and we are now monitoring the situation to ensure stability. Some customers may still notice minor disruptions while systems fully recover. We appreciate your patience and will continue to keep you informed if anything changes.
MONITORING
7 days ago - at 05/19/2026 02:56AM
We implemented a fix, and we are now monitoring the situation to ensure stability. Some customers may still notice minor disruptions while systems fully recover. We appreciate your patience and will continue to keep you informed if anything changes.
INVESTIGATING
7 days ago - at 05/19/2026 02:32AM
We are investigating an issue affecting some customers. We are working to confirm the cause and restore normal service as quickly as possible. We will share an update as soon as more information is available.
INVESTIGATING
7 days ago - at 05/19/2026 02:11AM
We are investigating an issue affecting some customers. We are working to confirm the cause and restore normal service as quickly as possible. We will share an update as soon as more information is available.
Latest LiveChat outages
LiveChat - Issues with reports from Export Raw Data - about 12 hours ago
Issues with adding new Knowledge Sources - 12 days ago
LiveChat - outage - 3 months ago
Messages sent via the chat widget are delayed - 3 months ago
Messages sent in the chat widget may be delayed - 3 months ago
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