Outage in dotdigital
Occasional errors with contact imports, segmentation and reporting
Resolved Minor
September 03, 2026 - Started 13 days ago
- Lasted about 6 hours
Incident Report
Summary AI Generated
A Google Cloud service outage caused intermittent errors with contact imports, segmentation, and reporting on dotdigital's North America infrastructure. The incident lasted approximately 5.7 hours, affecting users' ability to import contacts and access reporting. The issue was monitored and resolved once normal service was restored.
We've discovered an issue with some contact imports, segmentation and reporting. The problem is being caused by a service outage within Google Cloud. We are continuing to monitor the situation.
Sorry if this is affecting you, but things should be back to normal very soon. Look out for more news from us shortly.
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