Outage in Vonage
Service Issue (Billing) in Platform
Minor
August 06, 2025 - Started about 7 hours ago
Official incident page
Official incident page
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Outage Details
Our monitoring has alerted us to a potential service issue with sending our billing platform. We are alerting customers immediately while our Engineering teams investigate and we can confirm impact and specific details.
Latest Updates ( sorted recent to last )
IDENTIFIED
about 6 hours ago - at 08/06/2025 06:24PM
The impact was confirmed as the following:
Starting from 2025-08-06 14:00 UTC, we have identified a small amount of customer impact and the fixes were implemented to restore the service for the affected customers.
We will continue to monitor the service during the next few hours and post updates should anything change.
IDENTIFIED
about 7 hours ago - at 08/06/2025 04:48PM
Our monitoring has alerted us to a potential service issue with sending our billing platform. We are alerting customers immediately while our Engineering teams investigate and we can confirm impact and specific details.
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