Outage in Vonage
USA SMS - Delivery Degradation towards Verizon Network affecting Toll-Free Numbers
Resolved MinorIncident Report
Summary AI Generated
Vonage experienced SMS delivery degradation affecting toll-free numbers sending messages to the Verizon network for 4 hours. The company worked with carrier partners to implement a fix and monitored the results before confirming full resolution.
We are currently observing SMS delivery degradation towards Verizon Network affecting Toll-Free Numbers.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 04/17/2026 11:48AM
This incident has been resolved.
MONITORING
3 days ago - at 04/17/2026 09:59AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
3 days ago - at 04/17/2026 07:51AM
We are currently observing SMS delivery degradation towards Verizon Network affecting Toll-Free Numbers.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
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