Outage in Vonage

Bangladesh SMS - Delivery degradation towards Banglalink network

Resolved Minor

April 14, 2026 - Started about 6 hours ago - Lasted about 3 hours
Official incident page

Incident Report

Summary AI Generated

Vonage experienced SMS delivery degradation to the Bangladesh Banglalink network for 2.8 hours. The company worked with carrier partners to implement a fix and monitored the results before confirming resolution. The incident was classified as minor impact.

Please be advised that we are observing message delivery degradation towards Bangladesh Banglalink network . We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact https://www.vonage.com/support/

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Latest Updates ( sorted recent to last )

RESOLVED about 3 hours ago - at 04/15/2026 04:25AM

This incident has been resolved.

MONITORING about 5 hours ago - at 04/15/2026 02:49AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 6 hours ago - at 04/15/2026 01:43AM

Please be advised that we are observing message delivery degradation towards Bangladesh Banglalink network .

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

If you have any questions, please contact https://www.vonage.com/support/

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