Outage in Vonage
Indonesia SMS - Delivery Degradation affecting Domestic Brands towards Smartfren network
Resolved MinorIncident Report
Summary AI Generated
Vonage experienced SMS delivery degradation affecting domestic brands sending messages to Indonesia's Smartfren network for 26.6 hours. The issue impacted SMS delivery reliability for customers targeting Smartfren subscribers in Indonesia. Vonage worked with carrier partners to implement a fix and successfully resolved the incident.
We are observing SMS delivery degradation affecting Domestic brands towards Indonesia Smartfren network.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact https://www.vonage.com/support/
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 04/11/2026 09:13AM
This incident has been resolved.
MONITORING
3 days ago - at 04/11/2026 08:35AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
4 days ago - at 04/10/2026 06:40AM
We are observing SMS delivery degradation affecting Domestic brands towards Indonesia Smartfren network.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact https://www.vonage.com/support/
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