Check if Mend is down, official outages, user-reported issues, and outages map.
Mend is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
    IsDown has tracked 33 incidents since started monitoring Mend status in October 2022. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Mend outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration | 
|---|---|---|
| 
                                             Mar 20, 2025 
                                              11:13 AM UTC 
                                             | 
                                          
                                             
                                              
                                                Major
                                              
                                             
                                            
                                            We have identified delays with SCA scanning in saas-eu.whitesourcesoftware.com. Our team is curre...
                                             
                                           | 
                                          about 8 hours | 
| 
                                             Mar 05, 2025 
                                              02:54 PM UTC 
                                             | 
                                          
                                             
                                              
                                                Minor
                                              
                                             
                                            
                                            We have identified delays with SCA scanning in app-eu.whitesourcesoftware.com. Our team is curren...
                                             
                                           | 
                                          about 3 hours | 
| 
                                             Dec 18, 2024 
                                              09:05 AM UTC 
                                             | 
                                          
                                             
                                              
                                                Minor
                                              
                                             
                                            
                                            We have identified a critical issue in SCA scanning in SAAS environment. Our team is currently in...
                                             
                                           | 
                                          about 3 hours | 
| 
                                             Dec 11, 2024 
                                              06:56 PM UTC 
                                             | 
                                          
                                             
                                              
                                                Minor
                                              
                                             
                                            
                                            We are currently experiencing an issue affecting some functionality related to customer onboardin...
                                             
                                           | 
                                          about 20 hours | 
| 
                                             Nov 12, 2024 
                                              11:08 AM UTC 
                                             | 
                                          
                                             
                                              
                                                Minor
                                              
                                             
                                            
                                            We have identified a critical issue in SCA scanning in SAAS environment. Our team is currently in...
                                             
                                           | 
                                          about 3 hours | 
| 
                                             Oct 21, 2024 
                                              01:48 PM UTC 
                                             | 
                                          
                                             
                                              
                                                Minor
                                              
                                             
                                            
                                            We are currently investigating scan delays and timeouts during the policy check step of the UA in...
                                             
                                           | 
                                          about 1 hour | 
| 
                                             Oct 17, 2024 
                                              03:56 PM UTC 
                                             | 
                                          
                                             
                                              
                                                Major
                                              
                                             
                                            
                                            Authentication errors are seen even for correctly authenticated users on saas.mend.io. This is im...
                                             
                                           | 
                                          about 1 hour | 
| 
                                             Oct 16, 2024 
                                              12:14 PM UTC 
                                             | 
                                          
                                             
                                              
                                                Minor
                                              
                                             
                                            
                                            We are currently investigating this issue.
                                             
                                           | 
                                          about 1 hour | 
| 
                                             Oct 01, 2024 
                                              09:20 AM UTC 
                                             | 
                                          
                                             
                                              
                                                Minor
                                              
                                             
                                            
                                            Dear customers and partners,
We are experiencing a temporary outage in our support ticketing sys...
                                             
                                           | 
                                          25 minutes | 
| 
                                             Sep 04, 2024 
                                              09:47 AM UTC 
                                             | 
                                          
                                             
                                              
                                                Minor
                                              
                                             
                                            
                                            Users may experience slowness in scans, API calls and developer platform.
                                             
                                           | 
                                          about 3 hours | 
    See what users are saying about Mend issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
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Users are monitoring tens of services with IsDown. Here are some that are monitored together with Mend. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.
Mend is a software vulnerability management service that integrates with GitHub, scans for security issues, and provides a web console for monitoring and remediation.
Monitoring Mend since October 2022
Tracking 32 Mend services and regions
2 incidents in 2025
IsDown is a status page aggregator that monitors if Mend and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Mend, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of Mend (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Mend's 32 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Mend and other services.
            IsDown checks Mend official status page for major/minor outages or downtimes. A major outage is when Mend experiences a critical issue that severely affects one or more services/regions. A minor incident is when Mend experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Mend outage, we send you an alert and update your dashboard and status page.
Mend and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Mend status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Mend publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Mend and all their 32 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Mend but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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                        Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Mend and other services.
Start Monitoring for Free
                        IsDown integrates with 20+ tools. Connect the status of Mend and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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                        Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Mend down?'
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                        While Downdetector relies on user-submitted reports to detect Mend outages, IsDown monitors Mend's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features | 
                 
                 | 
              Downdetector | 
|---|---|---|
| Official Mend status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including Mend in a single dashboard. | ||
| Instant Mend outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Mend official status and user-reported issues. | ||
| Maintenance feed for Mend | ||
| Granular alerts filtering by Mend components and regions. | 
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Mend isn't down. You can check Mend status and incident details on the top of the page. IsDown continuously monitors Mend official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Mend is currently operational. You can check Mend status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Mend being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Mend official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Mend last outage was on March 20, 2025 with the title "Scan Delays in saas.whitesourcesoftware.com and saas-eu.whitesourcesoftware.com"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Mend and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Mend is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Mend's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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