Outage in Mend

SAST scan issues on saas-eu.whitesourcesoftware.com

Resolved Major

April 01, 2026 - Started 29 days ago - Lasted about 5 hours
Official incident page

Incident Report

We are currently experiencing a database issue affecting SAST functionality on saas-eu.whitesourcesoftware.com. Impact: SAST scans and related features are temporarily unavailable. Status: The issue has been identified and our infrastructure provider is actively working on a resolution. We will provide updates as the situation progresses. We apologize for the inconvenience and appreciate your patience.

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Latest Updates ( sorted recent to last )

RESOLVED 28 days ago - at 04/01/2026 07:42AM

After extended monitoring period we can confirm SAST functionalities are fully restored and functional.

MONITORING 29 days ago - at 04/01/2026 03:20AM

We are continuing to monitor for any further issues.

MONITORING 29 days ago - at 04/01/2026 03:19AM

SAST DB is operational and shortly all SAST functionalities should be fully working

IDENTIFIED 29 days ago - at 04/01/2026 03:04AM

We are currently experiencing a database issue affecting SAST functionality on saas-eu.whitesourcesoftware.com.

Impact: SAST scans and related features are temporarily unavailable.

Status: The issue has been identified and our infrastructure provider is actively working on a resolution. We will provide updates as the situation progresses.

We apologize for the inconvenience and appreciate your patience.

Latest Mend outages

SAST scan issues on saas-eu.whitesourcesoftware.com - 29 days ago

Cloud Native Scans service degradation - about 1 month ago

Scan Delays in saas.whitesourcesoftware.com and saas-eu.whitesourcesoftware.com - about 1 year ago

SCA scans delays in app-eu.whitesourcesoftware.com - about 1 year ago

SCA Scans delays on SAAS environment - over 1 year ago

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