Superhuman Status - Is Superhuman Down?

Superhuman is operational

Updated

Superhuman not working for you?

Current Superhuman official ongoing incidents

No incidents reported in Superhuman's status page

IsDown pulls data from Superhuman's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.

Superhuman issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about Superhuman problems

  • S

    Sarah

    I am not receiving new messages on my superhuman app (mac)

  • C

    Colleen

    Abruptly signed me out mid email draft, and keeps giving a "try again" error when I try to sign back in with either of my two email accounts.

  • C

    Claire

    My superhuman is not working.

  • L

    Lindsey

    None of my inboxes will load - getting "we've encountered an error" message

  • L

    Lyon

    https://mail.superhuman.com/? Doesn't load for me on chrome (Version 134.0.6998.166 (Official Build) (arm64)). I get a long loading screen then the "Sorry, we encountered an error" modal. Hasn't worked for the last 24hr. Still works on mobile I think I see a bugsnag request get sent to you, so ...

  • A

    Adam

    not loading in chrome browser

  • P

    piper

    won't open on the computer but works on the phone. I click the chrome extension and it does nothing

  • G

    Gaby

    Superhuman keeps giving me the message "Superhuman must connect to the internet" even though I am connected, and Superhuman doesn't usually need to be connected to load old messages anyway.

  • C

    Carlos

    Stating that it needs to connect to internet but my internet is fine and I just get a Sorry! message.

  • A

    Ashley

    Sorry! We've encountered an error and will look into it right away

  • A

    Anita

    The extension on chrome is not loading

  • H

    haley

    works on phone not on laptop

  • K

    Kj

    says its connecting to the internet and keeps reloading and closing

  • V

    Vlad

    Web app not loading. Refresh doesn't work.

  • O

    Ollie

    Emails not loading at all

  • J

    JP

    not loading. extension is also unresponsive

  • T

    Tyler

    stuck in the loading screen

  • S

    Sandy

    mac app looks offline but internet is fine

  • M

    Morgan

    Won't load, receive an error message.

  • C

    Colin

    Won't load says I don't have internet connection when I clearly do

  • B

    Bryan

    Superhuman (running in the browser) says they "have encountered an error and will look into it right away."

  • B

    bridget

    non-operational, won't load

  • L

    Laura

    I keep getting the same message : " We've encountered an error and will look into it right away" but there's been no resolution/fix for the last 3 days.

  • M

    Mukesh

    It says "Superhuman needs to connect to the internet" even though i'm connected

  • M

    Matt

    emails are not sending even though they are displaying as sent. verified in gmail. not cool

  • M

    morgan

    down on desktop won't load anything

  • P

    Phil

    The mac desktop email client says "superhuman is not responding right now."

  • J

    Julius

    Won't send emails over Gmail. Can receive but won't send. As of 30 minutes ago.

  • J

    Jared

    won't allow attachments to loan. Says "offline"

  • G

    Gio

    ai capabilities not working

  • K

    Keith

    web app will not load says it encountered an error

  • A

    Akhil

    it's not loading and throwing an error

  • N

    Neel

    unable to launch desktop app (windows)

  • K

    Kaye

    Superhuman keeps crashing on Chrome

  • R

    Ryan

    not loading. Can't get to my emails

  • D

    Dean

    It's hanging on the loading screen for me.

  • M

    Megan

    Multiple users (different paid accounts) not updating/deleting emails from the Important or VIP folders

  • K

    Kate

    Not loading on wifi or wired connection. Web only

  • H

    Harr

    cant access Superhuman, but cam access gmail directly..

  • B

    Bea

    It says that superhuman needs to connect to the internet even though I'm already connected.

  • N

    Nobl

    Thinks I am offline when I am not

  • J

    Jay

    Mac application crash loops and claims it has no connection to the internet.

  • D

    David

    Cannot download the desktop app from their website to my Windows PC?

  • H

    Harry

    Offline: Gmail is not responding right now

  • F

    Francesca

    My desktop app is offline

  • W

    Wilson

    Superhuman will not load on my desktop.

  • J

    John

    Superhuman is not loading in Chrome

  • T

    Tracy

    Superhuman is not loading in Chrome. This has been a problem since late last night.

  • M

    Matt

    Superhuman is not loading in Chrome

  • J

    J

    Cant open the app in Google Chrome.

  • L

    Lindsey

    Completely down, will not load any inbox

  • P

    Paul

    Superhuman is not loading in Chrome

  • L

    Laura

    Superhuman inbox will not load - https://mail.superhuman.com/laura@gradual.com/?src=gmail_interstitial Blank screen with turning loading icon

  • G

    G

    Cannot load inbox on chrome

  • K

    Kandarp

    None of my superhuman email accounts are loading

  • D

    Diana

    The website wont load at all, I keep getting an error message saying a problem was encountered

  • D

    Dan

    site is not loading / reporting an error

  • M

    M

    Not loading on chrome since yesterday...

  • C

    Christian

    Not able to use superhuman on chrome - erroring out upon start.

  • R

    Rachel

    erroring out when I open it - have restarted to no avail

Superhuman outage history

IsDown has tracked 50 incidents since started monitoring Superhuman status in January 2023.

Having problems with Superhuman? What can you do?

  1. First, stay calm.

    • We know it's stressful when Superhuman is down, but running around is not going to fix it.
    • Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.

  2. Make a quick evaluation of the impact

    • Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
    • Did Superhuman already acknowledge the issue? And published a status update? (You can find it in the top of the page or in Superhuman status page)
    • If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.

  3. Communicate with your team and users quickly

    • If Superhuman is having problems and impacting your business, it's important to keep your team and users informed.
    • Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
    • If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.

  4. Understand the root cause

    • After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
    • Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.

  5. Is there any mitigation for the issue?

    • Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
    • Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.

  6. Service has recovered?

    • Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.

  7. Post-incident analysis

    • Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
    • Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.

  8. Prepare for the next incident, because it will happen again

    • Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
    • Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by aggregating and monitoring all dependencies status and alerting you if they are having issues. Create status pages to communicate with your team and users.

Monitoring 3 Superhuman services and regions

9 incidents in 2025

Superhuman outages in the last 30 days

Number of Incidents

3 issues

Last incident

3 days ago

Companies that monitor Superhuman also follow the status of these services

SMTP2GO SMTP2GO
OK
Jamf Jamf
OK
Trello Trello
OK
Fivetran Fivetran
OK
Abnormal Security Abnormal Security
OK
Dialpad Dialpad
OK
AWS AWS
OK
Google Workspace Google Workspace
OK
Searchspring Searchspring
OK
Stripe Stripe
OK
Zapier Zapier
OK
Zoho Zoho
OK
NinjaOne NinjaOne
OK
dbt Cloud dbt Cloud
MINOR
Microsoft 365 Microsoft 365
OK

Check Superhuman components, services, or regions current status in real-time

Email sending
OK
Google Apps Gmail
OK
Superhuman
OK

Frequently Asked Questions

Is Superhuman down today?

Superhuman isn't down. You can check Superhuman status and incident details on the top of the page. IsDown continuously monitors Superhuman official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Superhuman status?

Superhuman is currently operational. You can check Superhuman status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Superhuman outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Superhuman slow today?

Currently there's no report of Superhuman being slow. Check on the top of the page if there are any reported problems by other users.

How are Superhuman outages detected?

IsDown monitors the Superhuman official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Superhuman outage?

Superhuman last outage was on April 25, 2025 with the title "Slow response times for Ask AI and delay in indexing new messages"

Superhuman not working for you? How do I know if Superhuman is down?

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Reports by users in other services in the last 12 hours

Character AI https://character.ai
Character AI user reports
Tebex https://www.tebex.io/
Tebex user reports
Roblox https://roblox.com
Roblox user reports
Astound https://www.astound.com/
Astound user reports
Microsoft 365
Microsoft 365 user reports
OpenAI https://openai.com
OpenAI user reports
Edgenuity https://www.edgenuity.com/
Edgenuity user reports
McDonald's Mobile App https://www.mcdonalds.com/us/en-us.html
McDonald's Mobile App user reports
Youtube https://youtube.com
Youtube user reports
DeepSeek https://deepseek.com
DeepSeek user reports