Check if Superhuman is down, recent outages, user-reported issues, and outages map.
Superhuman is working normally
Last checked from Superhuman's status page
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 59 incidents since started monitoring Superhuman status in January 2023. We collect data from 4400+ services, and normalize the data to give you a clear picture of the impact of the outage.
18 days ago · lasted about 2 hours
We are investigating an issue with our Write With AI feature.
about 1 month ago · lasted about 3 hours
There is an ongoing outage with Google services, and we are currently investigating the impact. At the moment, there is degraded performance for sending emails and syncing mailboxes.
about 2 months ago · lasted 17 minutes
There appears to be an issue with creating or making changes to split inboxes. We have identified the problem and are working on a solution
We've tracked and collected 59 incidents since started monitoring Superhuman status
V
Slow on desktop client (Windows)
Katie
Can't connect to Chrome extension
Andrew
AI fucntion on email not working on desktop
Ariel
The AI function on the email draft (Control J) not working. Thank you
Kushal
I love the app, but today it has been super slow and sluggish. even the ai features arnt working
Aaron
Superhuman AI unresponsive
Angus
It won't even load. It just doesn't give me an error, it just won't load.
Jo
Superhuman error: Superhuman needs to connect to the internet error message
Ashley
Not letting me access superhuman on a web browser, the desktop app, or phone app today. Superhuman says there is no wifi connectivity, but this in inaccurate. Please help!
Jeff
Won't load. Keeps stating it needs a connection to internet when I am online.
Corbett
The service appears to be down.
Nicholas
Not sending my emails from Superhuman (outlook user)
Aaron
Superhuman is not syncing with updates made in Gmail.
Daniel
Superhuman does not showing mails for me, even in gmail they are displayed normally.
Keaton
Wont open, tried updating subscription 10+ times and just spins indefinitely
Anonymous
An error occurs and asks me to reload, which doesn't do anything
Tim
Superhuman not loading. If in an email, it shows an error message saying it's currently offline.
Sarah
I am not receiving new messages on my superhuman app (mac)
Colleen
Abruptly signed me out mid email draft, and keeps giving a "try again" error when I try to sign back in with either of my two email accounts.
Claire
My superhuman is not working.
Lindsey
None of my inboxes will load - getting "we've encountered an error" message
Lyon
https://mail.superhuman.com/? Doesn't load for me on chrome (Version 134.0.6998.166 (Official Build) (arm64)). I get a long loading screen then the "Sorry, we encountered an error" modal. Hasn't worked for the last 24hr. Still works on mobile I think I see a bugsnag request get sent to you, so ...
Adam
not loading in chrome browser
piper
won't open on the computer but works on the phone. I click the chrome extension and it does nothing
Gaby
Superhuman keeps giving me the message "Superhuman must connect to the internet" even though I am connected, and Superhuman doesn't usually need to be connected to load old messages anyway.
Carlos
Stating that it needs to connect to internet but my internet is fine and I just get a Sorry! message.
Ashley
Sorry! We've encountered an error and will look into it right away
Anita
The extension on chrome is not loading
haley
works on phone not on laptop
Kj
says its connecting to the internet and keeps reloading and closing
Vlad
Web app not loading. Refresh doesn't work.
Ollie
Emails not loading at all
JP
not loading. extension is also unresponsive
Tyler
stuck in the loading screen
Sandy
mac app looks offline but internet is fine
Morgan
Won't load, receive an error message.
Colin
Won't load says I don't have internet connection when I clearly do
Bryan
Superhuman (running in the browser) says they "have encountered an error and will look into it right away."
bridget
non-operational, won't load
Laura
I keep getting the same message : " We've encountered an error and will look into it right away" but there's been no resolution/fix for the last 3 days.
Mukesh
It says "Superhuman needs to connect to the internet" even though i'm connected
Matt
emails are not sending even though they are displaying as sent. verified in gmail. not cool
morgan
down on desktop won't load anything
Phil
The mac desktop email client says "superhuman is not responding right now."
Julius
Won't send emails over Gmail. Can receive but won't send. As of 30 minutes ago.
Jared
won't allow attachments to loan. Says "offline"
Gio
ai capabilities not working
Keith
web app will not load says it encountered an error
Akhil
it's not loading and throwing an error
Neel
unable to launch desktop app (windows)
Kaye
Superhuman keeps crashing on Chrome
Ryan
not loading. Can't get to my emails
Dean
It's hanging on the loading screen for me.
Megan
Multiple users (different paid accounts) not updating/deleting emails from the Important or VIP folders
Kate
Not loading on wifi or wired connection. Web only
Harr
cant access Superhuman, but cam access gmail directly..
Bea
It says that superhuman needs to connect to the internet even though I'm already connected.
Nobl
Thinks I am offline when I am not
Jay
Mac application crash loops and claims it has no connection to the internet.
David
Cannot download the desktop app from their website to my Windows PC?
Superhuman isn't down. You can check Superhuman status and incident details on the top of the page. IsDown continuously monitors Superhuman official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Superhuman is currently operational. You can check Superhuman status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Superhuman being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Superhuman official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Superhuman last outage was on August 06, 2025 with the title "Write With AI Feature Outage"
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
